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Customer SOA - how does the balance calculated in Navision 2018?

Posted on by 4,359

Hi Community,

May I find out for Customer's Statement of Account, how does this work? Where the previous balance is 0.00, then 801.30 + 157.50 = $308.50? How come the figures is so strange?

pastedimage1669790558500v1.png

  • Verified answer
    YUN ZHU Profile Picture
    YUN ZHU 73,698 Super User 2024 Season 2 on at
    RE: Customer SOA - how does the balance calculated in Navision 2018?

    Hi, I briefly checked the source code in BC.

    "Remaining Amount" and "Original Amount" are taken from Customer Ledger Entries.

    pastedimage1669855947433v2.png

    pastedimage1669856021292v3.png

    Start Blance and Cust Balance (Running Total) are taken from the Customer card

    pastedimage1669856296485v5.png

    pastedimage1669856238636v4.png

    pastedimage1669856349908v6.png

    There may be complex logic that I missed, but I hope it can give you some hints.

    Thanks

    ZHU

  • joshtechsolutions Profile Picture
    joshtechsolutions 4,359 on at
    RE: Customer SOA - how does the balance calculated in Navision 2018?

    Hi Marco,

    It didn't seems to explain why, it also didn't mentioned how to report works.

  • Suggested answer
    Marco Mels Profile Picture
    Marco Mels on at
    RE: Customer SOA - how does the balance calculated in Navision 2018?

    Hello,

    Please have a look here:

    learn.microsoft.com/.../receivables-collect-outstanding-balances

    Thank you.

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