Skip to main content

Notifications

Announcements

No record found.

Microsoft Dynamics RMS (Archived)

Unknown Printer Error

Posted on by 125

I have been getting an unknown error when trying to print receipts.  I have deleted the printer and re-installed it and nothing. 

Any idea on what to try next?

Thanks.

*This post is locked for comments

  • Suggested answer
    Community Member Profile Picture
    Community Member Microsoft Employee on at
    RE: Unknown Printer Error

    what should I do

  • Suggested answer
    margaret1 Profile Picture
    margaret1 5 on at
    RE: Unknown Printer Error

    I have a xerox printer and I have faced the same problem as you. I couldn't print the receipts. I got the solution from printersrepairnearme.com/.../ after searching many websites and contacted xerox printer repair in USA. Now my printer is working perfectly.

  • watsson7278 Profile Picture
    watsson7278 5 on at
    RE: Unknown Printer Error

    I am recently facing some errors like epson error code 0xf3 on my new Epson printer and I have tried a lot to solve the error by searching on the Internet for its fix, but it failed. Can anyone suggest me a better solution to fix these type of errors?

  • MGravert Profile Picture
    MGravert 125 on at
    Re: Unknown Printer Error

    Thanks guys for all the help. I got it working.

  • Jeff @ Check Point Software Profile Picture
    Jeff @ Check Point ... 13,380 on at
    Re: Unknown Printer Error

    Another thought is to use the Windows driver.  We don't do OPOS, but we do Stars.  I think you cannot use the FutureRnt functions with OPOS.

  • Gerald Rothaus Profile Picture
    Gerald Rothaus 2,930 on at
    Re: Unknown Printer Error

    I've seen issues with older versions of Star's OPOS driver, so make sure you have the latest (you can download it for free from their website).

    -Jerry

    JR Data Inc

  • Jeff @ Check Point Software Profile Picture
    Jeff @ Check Point ... 13,380 on at
    Re: Unknown Printer Error

    So does it print or not?

    Make sure that your default printer is not a label printer

    Make sure that you have the exact printer name in the Register's Receipt 1/2 tab.

    Makes sure you have access to the path specified in SO Admin | File | Configuration | Paths | Receipt Templates

  • MGravert Profile Picture
    MGravert 125 on at
    Re: Unknown Printer Error

    What is the error? It just says unknown error when I try and print a receipt.

    What knid of printer? Star TSP 100

    Are you using an OPOS driver? Yes

    What is your OS? Windows XP

  • Gerald Rothaus Profile Picture
    Gerald Rothaus 2,930 on at
    Re: Unknown Printer Error

    What is the error?

    What knid of printer?

    Are you using an OPOS driver? That is highly recommended.

    What is your OS?

    -Jerry

    JR Data Inc

    jerry@jrdata.us

Under review

Thank you for your reply! To ensure a great experience for everyone, your content is awaiting approval by our Community Managers. Please check back later.

Helpful resources

Quick Links

December Spotlight Star - Muhammad Affan

Congratulations to a top community star!

Top 10 leaders for November!

Congratulations to our November super stars!

Tips for Writing Effective Suggested Answers

Best practices for providing successful forum answers ✍️

Leaderboard

#1
André Arnaud de Calavon Profile Picture

André Arnaud de Cal... 291,269 Super User 2024 Season 2

#2
Martin Dráb Profile Picture

Martin Dráb 230,198 Most Valuable Professional

#3
nmaenpaa Profile Picture

nmaenpaa 101,156

Leaderboard

Featured topics

Product updates

Dynamics 365 release plans