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Hi friends, recently we have received an Shipment without problems, few days later, we have received his invoice and we associate it to the Shipment Received and it was posted. Now, we need to reverse or void this association, how should we do that?
thanks
Hernan
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Frank,
I have a similar problem to this. I voided the invoice but the PO line items didn't release so that I could post another invoice to them. Did I miss something?
Hernan,
Since the invoice was paid, it and the payment are now Historical transactions.
1. You'll void the payment in Void Historical Transactions under Payables transactions. This will put the invoice back into an Open status.
2. Then, void the invoice under Void Open Transactions.
You should be able to see the invoice in Void Open Transactions if the payment was voided first.
Let us know how it goes,
Hi Frank, excuse me but I still can't find where to void an invoice matched to a shipment, I try on Void Open Transaction but it only show ODP documents (payments made). My process was: Transaction>Purchasing>Enter/Match Invoices>select PO>Select Receive (shipment)>Select Item, after I posted this transaction we detect our mistake and now I need to void this Invoice matched to be able to rematch this same shipment to another invoice. Thanks in advance.
Since the invoice was paid, it and the payment are now Historical transactions. You'll void the payment in Void Historical Transactions under Payables transactions. This will put the invoice back into an Open status. Then, void the invoice under Void Open Transactions.
Hi Frank, thank for your help, but I can't find where can I select the invoice and void it, by the way, that invoice have a payment applied, should I void this payment first? then where is the option or windows for void this invoice? thanks in advance
You need to void the invoice. That will make the Shipment Receipt available to be matched to another invoice.
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