Dynamics Community Forum Thread Details

Im installing Dynamics 365 BC 2022 on a server while my database is on another server. I have been having problems connecting the application with the server. The last error from the event viewer below

Server instance: BC220 Tenant ID: Environment Name: Environment Type: User: Type: Microsoft.Dynamics.Nav.Types.Exceptions.NavCSideException Remappable: True ErrorCode: 22924076 ErrorNumber: 52012 ModuleNumber: 93 ShouldCalculateALCallStack: True SuppressMessage: False ContainsPersonalOrRestrictedInformation: True DiagnosticsSuppress: True DiagnosticsMessage: Message not shown because the NavBaseException constructor was used without privacy classification NavTenantId: nav-systemapplication EnvironmentType: Production MessageWithoutPrivateInformation: Message not shown because the NavBaseException constructor was used without privacy classification SuppressExceptionCreatedEvent: False FatalityScope: None ErrorLevel: Error Message: Cannot establish a connection to the SQL Server/Database. This could be due to one of the following reasons: * SQL Server is not started. * The database does not exist. * Proper permissions have not been given to the NAV Server Account. Try again later or contact your system administrator. Source: Microsoft.Dynamics.Nav.Ncl HResult: -2146233088 StackTrace: at Microsoft.Dynamics.Nav.Runtime.NavDatabase.VerifyConnection(Int32 attemptCount) at Microsoft.Dynamics.Nav.Runtime.NavTenantCollection.AddSystemTenant(String appDatabaseServerName, String appDatabaseName, String appDatabaseUserName, ProtectedDatabasePassword appDatabasePassword, Boolean verifyConnection, String newEncryptionKey, IDatabasePasswordPublicEncryptionKeyStorage keyStorage, Boolean allowOverwritePublicKey, Boolean verifyServerInstanceKey, Boolean isNewDatabase, NavDatabaseConnectionCredentialType databaseConnectionCredentialType, Boolean isInPlacePublishing) at Microsoft.Dynamics.Nav.Runtime.NavTenantCollection.AddSingleLegacyTenant(String databaseServerName, String databaseName, String databaseUserName, ProtectedDatabasePassword databasePassword, EncryptionProvider encryptionProvider, AzureKeyVaultSettings azureKeyVaultSettings, NavDatabaseConnectionCredentialType databaseConnectionCredentialType, Boolean isInPlacePublishing) at Microsoft.Dynamics.Nav.Runtime.NavTenantCollection.ConfigureTenants(ServerUserSettings settings, String encryptionKey, Boolean isInPlacePublishing) at Microsoft.Dynamics.Nav.WindowsServices.NavServerWindowsService.SetNavEnviroment(String commandLineServiceInstanceName, ServerUserSettings settings) at Microsoft.Dynamics.Nav.WindowsServices.NavServerWindowsService.Start(String commandLineServiceInstanceName) at Microsoft.Dynamics.Nav.WindowsServices.NavServerWindowsService.OnStart(String[] args, ServiceBase serviceBase) at Microsoft.Dynamics.Nav.WindowsServices.WindowsService.NavWindowsServiceLifetime.OnStart(String[] args) at System.ServiceProcess.ServiceBase.ServiceQueuedMainCallback(Object state) --- End of stack trace from previous location --- at System.ServiceProcess.ServiceBase.Run(ServiceBase[] services) at System.ServiceProcess.ServiceBase.Run(ServiceBase service) at Microsoft.Extensions.Hosting.WindowsServices.WindowsServiceLifetime.Run() --- End of stack trace from previous location --- at Microsoft.Extensions.Hosting.Internal.Host.StartAsync(CancellationToken cancellationToken) at Microsoft.Extensions.Hosting.HostingAbstractionsHostExtensions.RunAsync(IHost host, CancellationToken token) at Microsoft.Extensions.Hosting.HostingAbstractionsHostExtensions.RunAsync(IHost host, CancellationToken token) at Microsoft.Extensions.Hosting.HostingAbstractionsHostExtensions.Run(IHost host) at Microsoft.Dynamics.Nav.WindowsServices.DynamicsNavServer.Main(String[] args) StackTrace: at Microsoft.Dynamics.Nav.Runtime.NavDatabase.VerifyConnection(Int32 attemptCount) at Microsoft.Dynamics.Nav.Runtime.NavTenantCollection.AddSystemTenant(String appDatabaseServerName, String appDatabaseName, String appDatabaseUserName, ProtectedDatabasePassword appDatabasePassword, Boolean verifyConnection, String newEncryptionKey, IDatabasePasswordPublicEncryptionKeyStorage keyStorage, Boolean allowOverwritePublicKey, Boolean verifyServerInstanceKey, Boolean isNewDatabase, NavDatabaseConnectionCredentialType databaseConnectionCredentialType, Boolean isInPlacePublishing) at Microsoft.Dynamics.Nav.Runtime.NavTenantCollection.AddSingleLegacyTenant(String databaseServerName, String databaseName, String databaseUserName, ProtectedDatabasePassword databasePassword, EncryptionProvider encryptionProvider, AzureKeyVaultSettings azureKeyVaultSettings, NavDatabaseConnectionCredentialType databaseConnectionCredentialType, Boolean isInPlacePublishing) at Microsoft.Dynamics.Nav.Runtime.NavTenantCollection.ConfigureTenants(ServerUserSettings settings, String encryptionKey, Boolean isInPlacePublishing) at Microsoft.Dynamics.Nav.WindowsServices.NavServerWindowsService.SetNavEnviroment(String commandLineServiceInstanceName, ServerUserSettings settings) at Microsoft.Dynamics.Nav.WindowsServices.NavServerWindowsService.Start(String commandLineServiceInstanceName) at Microsoft.Dynamics.Nav.WindowsServices.NavServerWindowsService.OnStart(String[] args, ServiceBase serviceBase) at Microsoft.Dynamics.Nav.WindowsServices.WindowsService.NavWindowsServiceLifetime.OnStart(String[] args) at System.ServiceProcess.ServiceBase.ServiceQueuedMainCallback(Object state) --- End of stack trace from previous location --- at System.ServiceProcess.ServiceBase.Run(ServiceBase[] services) at System.ServiceProcess.ServiceBase.Run(ServiceBase service) at Microsoft.Extensions.Hosting.WindowsServices.WindowsServiceLifetime.Run() --- End of stack trace from previous location --- at Microsoft.Extensions.Hosting.Internal.Host.StartAsync(CancellationToken cancellationToken) at Microsoft.Extensions.Hosting.HostingAbstractionsHostExtensions.RunAsync(IHost host, CancellationToken token) at Microsoft.Extensions.Hosting.HostingAbstractionsHostExtensions.RunAsync(IHost host, CancellationToken token) at Microsoft.Extensions.Hosting.HostingAbstractionsHostExtensions.Run(IHost host) at Microsoft.Dynamics.Nav.WindowsServices.DynamicsNavServer.Main(String[] args).

Please i will appreciate support