Aging Periods are not accurate in Collections Management or Receivables

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Posted on by baxter05

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GP 2010 -

Our accounting department has noticed that when they go through "Collections Management" to view the Aging Periods, the system is not always breaking down the invoices correctly (or at all) in the 31-60 day, 61-90 day, 91 and over days. (same information is available through "Receivables Summary Inquiry")

However, when going through REPORTS>SALES>HISTORY>Historical Aged Trail Balance, all the un-applied invoices and payments show correctly in their AGED PERIODS.

What can I do to correct this? Our accounting manager would prefer to have the accurate information available through the inquiry window.

thank you,

Pam

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Hossein.K 6,642 on at

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RE: Aging Periods are not accurate in Collections Management or Receivables

Hi,

check this link:

organicax.com/.../accounts-receivable-collections
baxter05 2,680 on at

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Re: Aging Periods are not accurate in Collections Management or Receivables

Josh,

Thank you for your prompt and detailed explanation. I will let the accounting department know.

appreciate it.
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Josh P 2,895 on at

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Re: Aging Periods are not accurate in Collections Management or Receivables

Make sure you are running the Aging process frequently to pull the current aged amounts into the collections module using Sales > Routines > Aging. Historical aged documents would reflect correctly because the documents had previously been aged through the aforementioned process.

Regards,

Josh Pelkola