Business cental to Data verse integration Customer Sync Issue

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Posted on by Shristi

Hi,

I have enabled Business cental to Data verse integration. When i create a customer in Dataverse its replicating to business central successfully, but when I have created a customer in business central its not replicating to dataverse below is the error in Synchronization log:

An error occurred when communicating with Dataverse. Detailed description: Attribute 'msdyn_customergroupid' cannot be NULL

please suggest some sulusion .

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Nitin Verma 21,708 Moderator on at

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Hi,

Have you done any customization related to CRM account table?

Thanks

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Shristi 25 on at

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As per discussion with Power app team it's a standard field.

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Nitin Verma 21,708 Moderator on at

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Can you couple your customer in BC with Create New option and then try again?

Thanks.

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Shristi 25 on at

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Getting same error

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Nitin Verma 21,708 Moderator on at

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Ok try to User Synchronization setup again on Customer from Integration Table Mapping

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Shristi 25 on at

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Not working even for currency, it's also not working Exchange rate must have a value in dataverse.

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Nitin Verma 21,708 Moderator on at

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For currency enter the exchange rate in bc and then try again

thanks

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