Business cental to Data verse integration Customer Sync Issue

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Posted on by Shristi

Hi,

I have enabled Business cental to Data verse integration. When i create a customer in Dataverse its replicating to business central successfully, but when I have created a customer in business central its not replicating to dataverse below is the error in Synchronization log:

An error occurred when communicating with Dataverse. Detailed description: Attribute 'msdyn_customergroupid' cannot be NULL

please suggest some sulusion .

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Nitin Verma 21,544 Moderator on at

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RE: Business cental to Data verse integration Customer Sync Issue

For currency enter the exchange rate in bc and then try again

thanks
Shristi 25 on at

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RE: Business cental to Data verse integration Customer Sync Issue

Not working even for currency, it's also not working Exchange rate must have a value in dataverse.
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Nitin Verma 21,544 Moderator on at

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RE: Business cental to Data verse integration Customer Sync Issue

Ok try to User Synchronization setup again on Customer from Integration Table Mapping
Shristi 25 on at

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RE: Business cental to Data verse integration Customer Sync Issue

Getting same error
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Nitin Verma 21,544 Moderator on at

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RE: Business cental to Data verse integration Customer Sync Issue

Can you couple your customer in BC with Create New option and then try again?

Thanks.
Shristi 25 on at

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RE: Business cental to Data verse integration Customer Sync Issue

As per discussion with Power app team it's a standard field.
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Nitin Verma 21,544 Moderator on at

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RE: Business cental to Data verse integration Customer Sync Issue

Hi,

Have you done any customization related to CRM account table?

Thanks