Business cental to Data verse integration Customer Sync Issue

(0) Share

Report

Posted on by Shristi

Hi,

I have enabled Business cental to Data verse integration. When i create a customer in Dataverse its replicating to business central successfully, but when I have created a customer in business central its not replicating to dataverse below is the error in Synchronization log:

An error occurred when communicating with Dataverse. Detailed description: Attribute 'msdyn_customergroupid' cannot be NULL

please suggest some sulusion .

Categories:

Other

All responses (7)

Answers (0)

Suggested answer

Nitin Verma 20,995 Moderator on at

Like (0)

Report

RE: Business cental to Data verse integration Customer Sync Issue

For currency enter the exchange rate in bc and then try again

thanks
Shristi 25 on at

Like (0)

Report

RE: Business cental to Data verse integration Customer Sync Issue

Not working even for currency, it's also not working Exchange rate must have a value in dataverse.
Suggested answer

Nitin Verma 20,995 Moderator on at

Like (0)

Report

RE: Business cental to Data verse integration Customer Sync Issue

Ok try to User Synchronization setup again on Customer from Integration Table Mapping
Shristi 25 on at

Like (0)

Report

RE: Business cental to Data verse integration Customer Sync Issue

Getting same error
Suggested answer

Nitin Verma 20,995 Moderator on at

Like (0)

Report

RE: Business cental to Data verse integration Customer Sync Issue

Can you couple your customer in BC with Create New option and then try again?

Thanks.
Shristi 25 on at

Like (0)

Report

RE: Business cental to Data verse integration Customer Sync Issue

As per discussion with Power app team it's a standard field.
Suggested answer

Nitin Verma 20,995 Moderator on at

Like (0)

Report

RE: Business cental to Data verse integration Customer Sync Issue

Hi,

Have you done any customization related to CRM account table?

Thanks