web
You’re offline. This is a read only version of the page.
close
Skip to main content

Announcements

No record found.

News and Announcements icon
Community site session details

Community site session details

Session Id :
Dynamics 365 Community / Forums / Microsoft Dynamics CRM (Archived) / The best practice for ...
Microsoft Dynamics CRM (Archived)

The best practice for integration

(0) ShareShare
ReportReport
Posted on by Community Member

I am straggling with my team on choosing the approach we should choose in integrating on-promise Dynamic CRM with other companies and third-party software and systems, we use in our company.

Concerning this msdn page: https://msdn.microsoft.com/en-us/library/dn932127.aspx we have some options. But my team members want to implement integration through service calls to external systems inside plugins.

I want to know what are the pitfalls in plugins approach in integration with external systems ?

Thanks

*This post is locked for comments

I have the same question (0)
  • Verified answer
    nghieppham Profile Picture
    nghieppham 4,755 on at

    Hello,

    For integrating with other system, first you need to define the context models of your system.

    It depend on many factors, please check below link for integration model.

    xrmcenter.wordpress.com/.../microsoft-dynamic-crm-integration-models

    and then you need to answer these question to make a roadmap:

    1. Do you need to real time integration?

    2. Did your third party support web service?

    3. Did you have a mapping files for integration?

    ...

    In fact, plugin is one of good choice for integrating with other system. But you need to consider about:

    1. The time consuming, it may be effected to performance of system.

    2. If you use plugin to call the external webservice, your plugin must be registered in None mode, this process can perform the same time with DB transaction.

    3. You should design plugin run limited to 2 minutes.

    Regards,

Under review

Thank you for your reply! To ensure a great experience for everyone, your content is awaiting approval by our Community Managers. Please check back later.

Helpful resources

Quick Links

Introducing the 2026 Season 1 community Super Users

Congratulations to our 2026 Super Stars!

Meet the Microsoft Dynamics 365 Contact Center Champions

We are thrilled to have these Champions in our Community!

Congratulations to the March Top 10 Community Leaders

These are the community rock stars!

Leaderboard > 🔒一 Microsoft Dynamics CRM (Archived)

#1
JS-09031509-0 Profile Picture

JS-09031509-0 3

#2
AS-17030037-0 Profile Picture

AS-17030037-0 2

#2
Mark Eckert Profile Picture

Mark Eckert 2

Last 30 days Overall leaderboard

Featured topics

Product updates

Dynamics 365 release plans