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Microsoft Dynamics GP (Archived)

Regarding the blank invoice form, can the address the customer sends payment to be different depending on the customer?

Posted on by Microsoft Employee

We would like to be able to have different lockbox locations for customers to send their payments to depending on who and where the customer is.  Right now, it looks like you can specific only one address at the top of the blank invoice form to send the payment to.

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  • Community Member Profile Picture
    Community Member Microsoft Employee on at
    Re: Regarding the blank invoice form, can the address the customer sends payment to be different depending on the customer?

    Carol, you may want to consider creating addition formats with the remit to address in the footer of your invoice.  Our VAR did this for us.  You would then choose the correct invoice format for your customer.  Although we use AX, not GP

  • Community Member Profile Picture
    Community Member Microsoft Employee on at
    Re: Regarding the blank invoice form, can the address the customer sends payment to be different depending on the customer?

    No, we do not use a word template.  I guess we could.  I'm not sure how that would work though.  I guess you would download the form into word when printing and then change the addresses.  Is that what you mean?

  • Dale Coulthard Profile Picture
    Dale Coulthard 3,055 on at
    Re: Regarding the blank invoice form, can the address the customer sends payment to be different depending on the customer?

    Are you using the word template?  If so, could you create different invoices with the various lockbox addresses, then assign the correct lockbox invoice to the customer?

    Best regards,

    Dale  

  • Community Member Profile Picture
    Community Member Microsoft Employee on at
    Re: Regarding the blank invoice form, can the address the customer sends payment to be different depending on the customer?

    Yes, we are using version 2010 of Dynamics GP.

  • Re: Regarding the blank invoice form, can the address the customer sends payment to be different depending on the customer?

    Hi Carol,

    Can you let me know which Dynamics product/version you are using?

    Thank you,

    Jonathan Spouse

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