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Customer experience | Sales, Customer Insights,...
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Update Opportunity Field When Competitor Added to Competitor Subgrid

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I have a client request to auto mark an OOB 'Id Competitor' field on the Opportunity entity as "Complete" when a competitor has been added to the Competitor subgrid on Opp form.  I currently have a wf to perform this task when a "new" competitor has been created and added to the subgrid but am having trouble performing the task when an "existing" competitor is added.  I initially thought this would be an easy task (maybe it still is) to find an OOB way with a workflow to accomplish this.   As we know, there is a N:N relationship between opp and competitor and seems to be where the complexity lies.

I then thought that maybe there was also a 'Connection' for Competitor in which I could just configure a workflow on 'Connection' create but there is not a Competitor 'Connection' as possibly thought.

Is there a OOB to accomplish my task?  I initially thought there was an OOB field that got updated that could run the workflow on update but can't seem to locate one as would probably lie within the N:N.

Regards.

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  • Verified answer
    a33ik Profile Picture
    84,331 Most Valuable Professional on at

    Hello,

    I'm afraid you will have to develop the plugin in order to implement your requirement and there is no easy OOB/nocode solution for that.

    Plugin will handle Associate message, check relationship, verify opportunityid and competitorid and after that you will be able to update opportunity.

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