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Dynamics 365 Community / Forums / Small and medium business | Business Central, N... / Issue with Jet Reports...
Small and medium business | Business Central, N...
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Issue with Jet Reports in NAV 2017

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Posted on by Hatimali84 562
Hi All,
 
One of our client is having some issues with Jet Reports using NAV 2017. The data source its pointing to is currently turned off and we tried to change the data source setting on Jet Reports and did a test connection but it fails. then we turned on the stopped service and Jet report starts to work. Is there any other place in NAV where we need to change the settings of Jet Report connection for that particular instance. 
 
Thank you. 
Regards,
 
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  • Verified answer
    Hatimali84 Profile Picture
    Hatimali84 562 on at
    Issue with Jet Reports in NAV 2017
    Hi all,
    We finally got a solution to this issue. 
    It appears that we were only looking on the server side of things and on the firewall settings on server only but since that server is part of Azure we had to allow port rule on the Network Security Group and once we did that, the Jet report started working and we were able to point it to the correct NAV instance.
     
  • Hatimali84 Profile Picture
    Hatimali84 562 on at
    Issue with Jet Reports in NAV 2017
    Thank you ZHU for the response. 
     
    This is not about doing the initial setup. Client is already setup and everything was working, one fine day it started giving out error, when we check the data source setting, its pointing to an instance which is in stopped state. We did change the datasource to the Instance which is running but it didnt connect. 
    Want to know if there are any hard coded settings which we need to change. 
  • Suggested answer
    YUN ZHU Profile Picture
    YUN ZHU 91,326 Super User 2025 Season 2 on at
    Issue with Jet Reports in NAV 2017

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