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Basic Sales Professional setup

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Posted on by NickDaniels

I'm trying to deploy Sales Professional and have been through the basic steps; purchased a licence, assigned this to myself, created a Dynamics environment and checked that the Sales Professional app has installed on this, but now I'm at a bit of a loss tbh. I expected to see the Dynamics 365 app icon in my Office app launcher, and assumed that I'd be able to run through the admin setup wizard from here, but no such luck. Can anyone point me in the right direction?! Thanks

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Hi NickDaniels,

The Dynamics 365 app icon has been removed from the Office app launcher.

On or after April 1, 2021, users will no longer be able to navigate to https://home.dynamics.com from the Office 365 applications list or the Office 365 application launcher.

https://docs.microsoft.com/en-us/power-platform/admin/quickly-navigate-office-365-app-launcher#your-business-apps-have-moved

Now, users can access Dynamics 365 apps by going to https://www.office.com/apps > business apps tab to view all or navigate to Power Apps.

If there is no "Business Apps" tab in your office.com, you might try to sync the apps: make.preview.powerapps.com/RefreshApps

And you can pin any apps you want to app launcher list as following steps:

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Hi Partner,

Can you click Yes under "Did this answer your question?" to close this thread if my answer is helpful.

Thanks.

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