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Customer experience | Sales, Customer Insights,...
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Realtime marketing preview custom event triggers

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Posted on by 45

Is it possible to create custom event triggers based on events that occur in Dynamics 365?

The current list with default event triggers include "Lead created" and "Incident created" events, but can you also create a new custom event based on a trigger for a custom table within Dynamics 365?

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The custom event wizard only generates a code that needs to be integrated, but does not show Dynamics 365 options.

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  • Suggested answer
    Community Member Profile Picture
    on at

    Hi,

    There is no event option for dynamics 365 related entities. You can try to use code to trigger the event:

    https://docs.microsoft.com/en-us/dynamics365/marketing/real-time-marketing-custom-events#2-event-integration

    If this helped you, I'd appreciate it if you'd mark this as a Verified Answer, which may in turn help others as well.

    Best Regards,

    Frank Gong

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