web
You’re offline. This is a read only version of the page.
close
Skip to main content

Notifications

Announcements

No record found.

News and Announcements icon
Community site session details

Community site session details

Session Id :
Dynamics 365 Community / Forums / Microsoft Dynamics AX (Archived) / Submitted time-sheets ...
Microsoft Dynamics AX (Archived)

Submitted time-sheets not shown up in approvers' queue

(0) ShareShare
ReportReport
Posted on by Community Member

Hi All,

My company has just migrated to Microsoft Dynamics AX 2012 R3. I was assigned to enter all workers/positions profiles as advised by my supervisor. All data entries like department number, reports-to (i.e. who review & approve employee's timesheets), email address, etc. are verified correctly & all positions are shown in 'time-sheet hierarchy' correctly. The timesheet workflow is also created by someone else, but it seems to work well I guess because now all employees can enter their timesheets & submitted their timesheets. However for some unknown reason, several approvers cannot see their subordinates' timesheets (in Timesheets for my review) even thought these timesheets have already submitted & their status are 'in-review'. 

I checked worker/position profiles of all employees to make sure all of them were set up in the same way. But I don't know what causes this situation.

Please advise me!

Thanks

Thai

*This post is locked for comments

I have the same question (0)
  • Verified answer
    André Arnaud de Calavon Profile Picture
    André Arnaud de Cal... 301,020 Super User 2025 Season 2 on at

    Hi Thai,

    Please check the Workflow History form in Home > Area page > Inquiries if there are stopped workflows. If the submitted timesheets are still in pending state, then check if the workflow batch is running correctly and there are working batch servers configured.

  • Verified answer
    Community Member Profile Picture
    Community Member on at

    Thanks so much Andre. Following your instruction, I found that there are several 'Stopped' timesheet workflows, then I resumed. They didn't work & back to the inquiry screen again. Then I Recall them & re-submit these timesheets. This time they work. Now all approvers can see their subordinates' timesheets.

    Thanks a lot Andre!

    Thai

Under review

Thank you for your reply! To ensure a great experience for everyone, your content is awaiting approval by our Community Managers. Please check back later.

Helpful resources

Quick Links

Responsible AI policies

As AI tools become more common, we’re introducing a Responsible AI Use…

Neeraj Kumar – Community Spotlight

We are honored to recognize Neeraj Kumar as our Community Spotlight honoree for…

Congratulations to the November Top 10 Community Leaders!

These are the community rock stars!

Leaderboard > 🔒一 Microsoft Dynamics AX (Archived)

#1
Martin Dráb Profile Picture

Martin Dráb 4 Most Valuable Professional

#1
Priya_K Profile Picture

Priya_K 4

#3
MyDynamicsNAV Profile Picture

MyDynamicsNAV 2

Last 30 days Overall leaderboard

Featured topics

Product updates

Dynamics 365 release plans