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Microsoft Dynamics GP (Archived)

Unapply open customer payment

Posted on by 180

In GP 8 when we brought up an applied payment (AR), we could see what invoices and credits were applied by check mark boxes and simply uncheck to unapply. Now in GP 2015, this has all changed. Since the invoice is still "open" why do we have to use the PSTL to unapply. Not all personal have access to the tool library.

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  • Georgia Profile Picture
    Georgia 180 on at
    RE: Unapply open customer payment

    Yes, we can pull up payment but the invoices that are applied do not show in window with check marks by them?

  • MattPaulen Profile Picture
    MattPaulen 6,910 on at
    RE: Unapply open customer payment

    You shouldn't have to use the PSTL tool if the invoice is still OPEN.  Are you not able to pull up the document in the Apply Sales Document window?

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