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iOS iPad connection suspended

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Posted on by StephenC58 45

I have Navision 2015 working with web services, also windows app works well. 

However when I attempt to access via iPad application I can to log on and display the first page with correct role and data.  However I get message that the connection has been suspended and I must resume.  

This goes around and around.

I checked the server event viewer and it logs a successful connection.

Are there any settings or check that I can carry out. Unable to determine whether its server or app side.

Thanks

Categories:
Administration and Setup
  • Suggested answer
    StephenC58 Profile Picture
    StephenC58 45 on at
    RE: iOS iPad connection suspended

    OK.  Thanks for your response.  I'll check with the support team on what version is being run and whether its worth to upgrade to CU 63.

  • Verified answer
    THE Italian Profile Picture
    THE Italian on at
    RE: iOS iPad connection suspended

    It seems like a server side issue. I would recommend to test the same using the latest platform files. 

    The latest bits released are CU 63 https://www.microsoft.com/en-US/download/details.aspx?id=100842

  • StephenC58 Profile Picture
    StephenC58 45 on at
    RE: iOS iPad connection suspended

    I find it difficult to warm to your response.  

    You seem entirely concerned with my upgrading to something I neither need or want - unless you intend to provide the funding.  I need to get the version that I have to function properly.

    I am also speaking about iOS, while you refer to windows client.

  • THE Italian Profile Picture
    THE Italian on at
    RE: iOS iPad connection suspended

    NAV 2015 is out of mainstream support since January 2020. I would better upgrade to higher version and make use of the universal app in a more consistent way from these versions.

    Best suggestion is to move to BC 2020 W1 (version 16). If you still stick with windows client then I would opt for BC 2019 W1 (version 14).

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