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We have an item that was put into inventory with an incorrect serial number. We're trying to do a negative inventory adjustment to get that serial number out. The item's On Hand quantity is 1 (the incorrect serial number). However, we get the "quantity entered is greater than the quantity available" message because this item has a negative Quantity Available. How do we correct this? Do we have to go into each order containing this item and un-allocate it?
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Hi,
Find out where is the quantity on item inquiry, if its not there on Hand then transfer it from by going to transfer entry
Inventory >> Transactions >> Transfer Entry
then select quantity type select the bucket where the qty sitting and move to on hand and transfer it. After transferring you can book the negative qty transactions which will come from on hand.
If it is allocated to any type of order, then yes, you will have to remove the allocation first.
Item reconcile will clear any glitches in quantity.
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