Skip to main content

Notifications

Customer Insights - Journeys forum

How to purchase extra email for marketing

(0) ShareShare
ReportReport
Posted on by Microsoft Employee
I am guessing this is going to be really simple, but how do I increase my email quota in dynamics marketing?
  • Suggested answer
    d_radulova Profile Picture
    d_radulova 2 User Group Leader on at
    RE: How to purchase extra email for marketing

    Hi @mhed ,

    can you share a screenshot of your Quotas. (Marketing App > Settings > Marketing quotas).

    0 marketing contacts sounds a bit suspicious. What license are you using?

    Thanks,

    -DD

  • mhed Profile Picture
    mhed 10 on at
    RE: How to purchase extra email for marketing

    How do I increase the number of marketing contacts? Currently my quota says 0 marketing contacts...

  • Suggested answer
    cloflyMao Profile Picture
    cloflyMao 25,202 on at
    RE: How to purchase extra email for marketing

    Hi Like,

    Your email quota is equal to ten times your marketing contacts quota .

    https://docs.microsoft.com/en-us/dynamics365/customer-engagement/marketing/quota-management 

    Dynamics 365 for Marketing is a subscription service that is billed monthly, you would upgrade your subscription on contract renewal date.

    You need to increase the number of marketing contacts to get extra email.

    You could take the previous question as reference:

    https://community.dynamics.com/365/marketing/f/768/t/325044 

    Regards,

    Clofly

Under review

Thank you for your reply! To ensure a great experience for everyone, your content is awaiting approval by our Community Managers. Please check back later.

Helpful resources

Quick Links

November Spotlight Star - Khushbu Rajvi

Congratulations to a top community star!

Forum Structure Changes Coming on 11/8!

In our never-ending quest to help the Dynamics 365 Community members get answers faster …

Dynamics 365 Community Platform update – Oct 28

Welcome to the next edition of the Community Platform Update. This is a status …

Leaderboard

#1
André Arnaud de Calavon Profile Picture

André Arnaud de Cal... 291,971 Super User 2025 Season 1

#2
Martin Dráb Profile Picture

Martin Dráb 230,846 Most Valuable Professional

#3
nmaenpaa Profile Picture

nmaenpaa 101,156

Leaderboard

Featured topics

Product updates

Dynamics 365 release plans