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Customer Insights - Journeys forum

How to purchase extra email for marketing

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Posted on by
I am guessing this is going to be really simple, but how do I increase my email quota in dynamics marketing?
I have the same question (0)
  • Suggested answer
    cloflyMao Profile Picture
    25,210 on at
    RE: How to purchase extra email for marketing

    Hi Like,

    Your email quota is equal to ten times your marketing contacts quota .

    https://docs.microsoft.com/en-us/dynamics365/customer-engagement/marketing/quota-management 

    Dynamics 365 for Marketing is a subscription service that is billed monthly, you would upgrade your subscription on contract renewal date.

    You need to increase the number of marketing contacts to get extra email.

    You could take the previous question as reference:

    https://community.dynamics.com/365/marketing/f/768/t/325044 

    Regards,

    Clofly

  • mhed Profile Picture
    10 on at
    RE: How to purchase extra email for marketing

    How do I increase the number of marketing contacts? Currently my quota says 0 marketing contacts...

  • Suggested answer
    d_radulova Profile Picture
    2 User Group Leader on at
    RE: How to purchase extra email for marketing

    Hi @mhed ,

    can you share a screenshot of your Quotas. (Marketing App > Settings > Marketing quotas).

    0 marketing contacts sounds a bit suspicious. What license are you using?

    Thanks,

    -DD

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