Dynamics Community Forum Thread Details

Working on retail POS in AX 2012 FP. Set all Headquarter and store components. All working fine. Problem occurs while creating new customer. "Unable to save the customer". I checked Retaillog table, it shows the following error.

System.Net.Sockets.SocketException (0x80004005): No such host is known

Server stack trace:

at System.Net.Dns.GetAddrInfo(String name)

at System.Net.Dns.InternalGetHostByName(String hostName, Boolean includeIPv6)

at System.Net.Dns.GetHostAddresses(String hostNameOrAddress)

at System.Runtime.Remoting.Channels.RemoteConnection.CreateNewSocket()

at System.Runtime.Remoting.Channels.RemoteConnection.GetSocket()

at System.Runtime.Remoting.Channels.SocketCache.GetSocket(String machinePortAndSid, Boolean openNew)

at System.Runtime.Remoting.Channels.Tcp.TcpClientTransportSink.SendRequestWithRetry(IMessage msg, ITransportHeaders requestHeaders, Stream requestStream)

at System.Runtime.Remoting.Channels.Tcp.TcpClientTransportSink.ProcessMessage(IMessage msg, ITransportHeaders requestHeaders, Stream requestStream, ITransportHeaders& responseHeaders, Stream& responseStream)

at Microsoft.Dynamics.Retail.Pos.TransactionServicesInterface.ClientChannelSink.ObtainKeysForClient(IMessage msg, Guid& transactionId)

at Microsoft.Dynamics.Retail.Pos.TransactionServicesInterface.ClientChannelSink.EncryptRequest(IMessage msg, ITransportHeaders requestHeaders, Stream requestStream, Guid& transactionId, CryptoStream& encryptor)

at Microsoft.Dynamics.Retail.Pos.TransactionServicesInterface.ClientChannelSink.ProcessEncryptedMessage(IMessage msg, ITransportHeaders requestHeaders, Stream requestStream, ITransportHeaders& responseHeaders, Stream& responseStream)

at Microsoft.Dynamics.Retail.Pos.TransactionServicesInterface.ClientChannelSink.System.Runtime.Remoting.Channels.IClientChannelSink.ProcessMessage(IMessage msg, ITransportHeaders requestHeaders, Stream requestStream, ITransportHeaders& responseHeaders, Stream& responseStream)

at System.Runtime.Remoting.Channels.BinaryClientFormatterSink.SyncProcessMessage(IMessage msg)

Exception rethrown at [0]:

at System.Runtime.Remoting.Proxies.RealProxy.HandleReturnMessage(IMessage reqMsg, IMessage retMsg)

at System.Runtime.Remoting.Proxies.RealProxy.PrivateInvoke(MessageData& msgData, Int32 type)

at Microsoft.Dynamics.Retail.Pos.TransactionServicesInterface.ITransactionServices.NewCustomer(Boolean& retValue, String& comment, ICustomer& customer, Int64 store, IList`1& entityKeys, TSLogonInfo logOnInfo)

at LSRetailPosis.TransactionServices.NewCustomer(Boolean& retValue, String& comment, ICustomer& customer, Int64 storeRecId, IList`1& entityKeys)

at Microsoft.Dynamics.Retail.Pos.Customer.WinFormsTouch.frmNewCustomer.SaveCustomer()