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Dynamics 365 Community / Forums / Service | Customer Service, Contact Center, Fie... / How can add SERVICE CA...
Service | Customer Service, Contact Center, Fie...
Answered

How can add SERVICE CALENDAR entity in UCI Modal App

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Posted on by Tin 1,562

Hello All,

I have created a custom Modal App, want to add SERVICE CALENDAR on it. Since I didn't find this entity in default solution, can someone please suggest how can we add SERVICE CALENDAR entity in App.

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  • Suggested answer
    Satish Tiwari - CRM Profile Picture
    Satish Tiwari - CRM Microsoft Employee on at

    Hello Tin,

    I would like to inform you that Service calendar entity was part of Service Scheduling, and Service Scheduling has been announced as deprecated last year:

    docs.microsoft.com/.../important-changes-coming and that's why it's no longer available in the Unified Interface.

    You can consider to migrate to the scheduling experience and follow the guidance in the Service Scheduling Guide to set up the new scheduling experience for an existing Dynamics 365 Customer Service organization -

    docs.microsoft.com/.../basics-service-service-scheduling

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