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All my marketing emails are going to junk

Posted on by 15

I have problems with sending emails in Dynamics 365 for Marketing therefore I want to set up DKIM to link my email-from domain with Microsoft’s Dynamics 365 for Marketing sending domain in DNS. My instance URL is “cyberprotex.crm.dynamics.com” and my email domain is “cyberprotex.com”.

  • Suggested answer
    Leco Lv Profile Picture
    Leco Lv on at
    RE: All my marketing emails are going to junk

    Hi  RobertSThompson,

                   Here's how to set up DKIM, if the problem persists after setup, please refer to the second link.

                      1.Set up DKIM: https://docs.microsoft.com/en-gb/dynamics365/marketing/mkt-settings-authenticate-domains

                   Make sure that the marketing emails you send are of high quality to reduce the chance of your emails ending up in the recipient's spam folder.

                      2. https://docs.microsoft.com/en-gb/dynamics365/marketing/get-ready-email-marketing

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