All my marketing emails are going to junk

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Posted on by RobertSThompson

I have problems with sending emails in Dynamics 365 for Marketing therefore I want to set up DKIM to link my email-from domain with Microsoft’s Dynamics 365 for Marketing sending domain in DNS. My instance URL is “cyberprotex.crm.dynamics.com” and my email domain is “cyberprotex.com”.

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Leco Lv on at

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Hi RobertSThompson，

Here's how to set up DKIM, if the problem persists after setup, please refer to the second link.

1.Set up DKIM: https://docs.microsoft.com/en-gb/dynamics365/marketing/mkt-settings-authenticate-domains

Make sure that the marketing emails you send are of high quality to reduce the chance of your emails ending up in the recipient's spam folder.

2. https://docs.microsoft.com/en-gb/dynamics365/marketing/get-ready-email-marketing

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