I have problems with sending emails in Dynamics 365 for Marketing therefore I want to set up DKIM to link my email-from domain with Microsoft’s Dynamics 365 for Marketing sending domain in DNS. My instance URL is “cyberprotex.crm.dynamics.com” and my email domain is “cyberprotex.com”.
Hi RobertSThompson,
Here's how to set up DKIM, if the problem persists after setup, please refer to the second link.
1.Set up DKIM: https://docs.microsoft.com/en-gb/dynamics365/marketing/mkt-settings-authenticate-domains
Make sure that the marketing emails you send are of high quality to reduce the chance of your emails ending up in the recipient's spam folder.
2. https://docs.microsoft.com/en-gb/dynamics365/marketing/get-ready-email-marketing
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