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Dynamics 365 Community / Forums / Customer experience | Sales, Customer Insights,... / How to disable AI sugg...
Customer experience | Sales, Customer Insights,...
Suggested Answer

How to disable AI suggestions on Activity creation?

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Posted on by J Coad 72
Hi All!
 
I can't figure out how to disable the AI Suggestions when creating a new Activity in CRM:
 
 
All of my users are going nuts having to X out the suggestions 100 times a day. I have so far been able to disable the Copilot side panel, but this stuff illudes me. Please help!
I have the same question (0)
  • J Coad Profile Picture
    J Coad 72 on at
    I was able to fix this by disabling "Learning Path" in the System Settings. Hope this helps!

    EDIT: The suggestions are back! This was not a permanent solution :(
  • J Coad Profile Picture
    J Coad 72 on at
    Still need help with this one - thanks!
  • JS-18071705-0 Profile Picture
    JS-18071705-0 7 on at
    Subscribing.  Our Users want this disabled.  The AI is populating fields in correctly and it is more work to undo and/or fix than simply completing the form on their own.
     
    Anxious to see some responses here.
  • ashleyfirth Profile Picture
    ashleyfirth 7 on at
    Very interested to know how to disable this, its causing havoc for my team!
  • RmGamesx Profile Picture
    RmGamesx 21 on at
    I would love to know how to disable this!
  • RmGamesx Profile Picture
    RmGamesx 21 on at
    Microsoft instructed me to follow the steps below to disable AI form fill assistance. 
    1. Sign in to the Power Platform admin center.
    2. On the navigation pane, select Environments, and then select an environment in the list.
    3. On the command bar, select Settings.
    4. Select Product > Features.
    5. In the AI form fill assistance section, in the Enable this feature for field, select No one.
  • Suggested answer
    jesscley Profile Picture
    jesscley 4 on at
    I just disabled this for a client!
     
    Power Platform Admin Center
    Settings
    Product
    Features
    Find heading - AI form fill assistance
    Change option to No one
    Save

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