Skip to main content

Notifications

Announcements

No record found.

News and Announcements icon
Community site session details

Community site session details

Session Id :
Dynamics 365 Community / Forums / Customer experience | Sales, Customer Insights,... / How to disable AI sugg...
Customer experience | Sales, Customer Insights,...
Suggested answer

How to disable AI suggestions on Activity creation?

(1) ShareShare
ReportReport
Posted on by J Coad 68
Hi All!
 
I can't figure out how to disable the AI Suggestions when creating a new Activity in CRM:
 
 
All of my users are going nuts having to X out the suggestions 100 times a day. I have so far been able to disable the Copilot side panel, but this stuff illudes me. Please help!
  • Suggested answer
    jesscley Profile Picture
    jesscley 4 on at
    How to disable AI suggestions on Activity creation?
    I just disabled this for a client!
     
    Power Platform Admin Center
    Settings
    Product
    Features
    Find heading - AI form fill assistance
    Change option to No one
    Save
  • RmGamesx Profile Picture
    RmGamesx 21 on at
    How to disable AI suggestions on Activity creation?
    Microsoft instructed me to follow the steps below to disable AI form fill assistance. 
    1. Sign in to the Power Platform admin center.
    2. On the navigation pane, select Environments, and then select an environment in the list.
    3. On the command bar, select Settings.
    4. Select Product > Features.
    5. In the AI form fill assistance section, in the Enable this feature for field, select No one.
  • RmGamesx Profile Picture
    RmGamesx 21 on at
    How to disable AI suggestions on Activity creation?
    I would love to know how to disable this!
  • ashleyfirth Profile Picture
    ashleyfirth 7 on at
    How to disable AI suggestions on Activity creation?
    Very interested to know how to disable this, its causing havoc for my team!
  • JS-18071705-0 Profile Picture
    JS-18071705-0 2 on at
    How to disable AI suggestions on Activity creation?
    Subscribing.  Our Users want this disabled.  The AI is populating fields in correctly and it is more work to undo and/or fix than simply completing the form on their own.
     
    Anxious to see some responses here.
  • J Coad Profile Picture
    J Coad 68 on at
    How to disable AI suggestions on Activity creation?
    Still need help with this one - thanks!
  • J Coad Profile Picture
    J Coad 68 on at
    How to disable AI suggestions on Activity creation?
    I was able to fix this by disabling "Learning Path" in the System Settings. Hope this helps!

    EDIT: The suggestions are back! This was not a permanent solution :(

Under review

Thank you for your reply! To ensure a great experience for everyone, your content is awaiting approval by our Community Managers. Please check back later.

Helpful resources

Quick Links

Announcing Our 2025 Season 1 Super Users!

A new season of Super Users has arrived, and we are so grateful for the daily…

Vahid Ghafarpour – Community Spotlight

We are excited to recognize Vahid Ghafarpour as our February 2025 Community…

Tip: Become a User Group leader!

Join the ranks of valued community UG leaders

Leaderboard

#1
André Arnaud de Calavon Profile Picture

André Arnaud de Cal... 292,468 Super User 2025 Season 1

#2
Martin Dráb Profile Picture

Martin Dráb 231,287 Most Valuable Professional

#3
nmaenpaa Profile Picture

nmaenpaa 101,156

Leaderboard

Featured topics

Product updates

Dynamics 365 release plans