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How to disable AI suggestions on Activity creation?

Posted on by 48
Hi All!
 
I can't figure out how to disable the AI Suggestions when creating a new Activity in CRM:
 
 
All of my users are going nuts having to X out the suggestions 100 times a day. I have so far been able to disable the Copilot side panel, but this stuff illudes me. Please help!
  • JS-18071705-0 Profile Picture
    JS-18071705-0 35 on at
    How to disable AI suggestions on Activity creation?
    Subscribing.  Our Users want this disabled.  The AI is populating fields in correctly and it is more work to undo and/or fix than simply completing the form on their own.
     
    Anxious to see some responses here.
  • J Coad Profile Picture
    J Coad 48 on at
    How to disable AI suggestions on Activity creation?
    Still need help with this one - thanks!
  • J Coad Profile Picture
    J Coad 48 on at
    How to disable AI suggestions on Activity creation?
    I was able to fix this by disabling "Learning Path" in the System Settings. Hope this helps!

    EDIT: The suggestions are back! This was not a permanent solution :(

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