Hi,
Microsoft has added a Abandoned cart feature which is working out of the box with Emarsys (third party email provider). Microsoft added a sample project in Retail SDK samples for abandoned cart.
I don't have Emarsys paid account. However, Mailchimp facilitating with free account.
Has anyone implement abandoned cart using other emil provided( free trail as MailChimp etc) than Emarsys.
Here is link for feature.
https://docs.microsoft.com/en-us/dynamics365/commerce/dev-itpro/abandoned-cart-sample-app
Thanks,