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Azure Active Directory User Sync

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Posted on by MichaelFo96

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Hello all,
I have a question regarding the synchronization from Azure Active Directory to Dynamics 365 CE.

I wanted to understand how the data flow from AAD to Dynamics 365 work. As far as I have seen in D365 there is a table /AAD User/ and a /User/(SystemUser) table.

Apparently in the AAD User table all users from the Active Directory exist and in the User table all from the AAD + manually created users?

I currently have a user whose e-mail was changed in the AAD. In the AAD user table it is correct but in the user table it is still wrong.

Which data is transferred exactly, where can I control this and when does the sync run?

Many greetings

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Leah Ju Microsoft Employee on at

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Hi partner,

A system background process runs periodically to synchronize changes from Azure AD and updates the SystemUser records in Dataverse based on pre-determined set of requirements.

The time taken to synchronize all changes into Dataverse is dependent on total number of users must be added or updated.

Please refer to the followig link for more details:

https://learn.microsoft.com/en-us/power-platform/admin/create-users#add-users-to-dataverse

Moreover, you can use Force Sync user action of Power Platform Management Connector.

https://nishantrana.me/2021/12/13/using-force-sync-user-to-sync-powerapp-crm-users-power-platform-dynamics-365/

I hope you can verify my answer if it helps you! If you have any questions, please feel free to contact me.
Regards,
Leah

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