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Community site session details

Session Id :
Microsoft Dynamics CRM (Archived)

Should have Back button in crm

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Posted on by 5,091

I would like to have a back to query button in CRM. This would allow you to go back to your query to look at all cases associated to your queried information. Today when you view a case from a query and hit the back button the queried data is gone. You have to start the query over to see the additional case detail.

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  • sandeepc Profile Picture
    sandeepc 5,091 on at
    RE: Should have Back button in crm

    ya that will be helpful.. but how to add a back button is my question @Frank

  • Suggested answer
    Community Member Profile Picture
    Community Member Microsoft Employee on at
    RE: Should have Back button in crm

    Hi Sandeep

    I have often had the idea that a back button would really make life much easier. From using the application daily, I have found the following to be some of the technics that help me navigate the CRM application:

    • Using the back button the on browser

    • Opening multiple tabs in the same browser

    • Opening multiple browsers with different locations in each browser

    • Reordering the navigation in CRM to your business processes

    • Updating the home button in your personal setting

    • Setup an additional relationship between entities

    • Building some odata queries to step over the 1st level relationship in associated entities

    • Create personal or system view and change the way you interact with your data

    Hope this helps somewhat in your query.

    If you found my response helpful, please mark “Yes” to confirm it helped you.

  • Gopalan Bhuvanesh Profile Picture
    Gopalan Bhuvanesh 11,401 on at
    RE: Should have Back button in crm

    Hi

    Create a view and choose that view instead of creating the query every time.

  • sandeepc Profile Picture
    sandeepc 5,091 on at
    RE: Should have Back button in crm

    back.PNG I am asking something like this in red circle

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