web
You’re offline. This is a read only version of the page.
close
Skip to main content

Announcements

No record found.

News and Announcements icon
Community site session details

Community site session details

Session Id :
Dynamics 365 Community / Forums / Microsoft Dynamics CRM (Archived) / Can CRM be Customer Ce...
Microsoft Dynamics CRM (Archived)

Can CRM be Customer Centric/Specific?

(0) ShareShare
ReportReport
Posted on by Muhammad Awais Fayyaz 75

Hi Folks,

I am working on Microsoft Social engagement and wanted to know that is Social Engagement can be customer specific??  when we link to Dynamics 365 than can it be that customer just see its relevant posts. if yes than how we can go for it ? 

or is there any other way that we can get customer related social interactions ? for now its showing overall interactions but i want to track specific customer interaction.

*This post is locked for comments

I have the same question (0)

Under review

Thank you for your reply! To ensure a great experience for everyone, your content is awaiting approval by our Community Managers. Please check back later.

Helpful resources

Quick Links

Introducing the 2026 Season 1 community Super Users

Congratulations to our 2026 Super Stars!

Meet the Microsoft Dynamics 365 Contact Center Champions

We are thrilled to have these Champions in our Community!

Congratulations to the April Top 10 Community Leaders

These are the community rock stars!

Leaderboard > 🔒一 Microsoft Dynamics CRM (Archived)

Last 30 days Overall leaderboard

Featured topics

Product updates

Dynamics 365 release plans