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Service | Customer Service, Contact Center, Fie...
Answered

I cannot see field service mobile(Dynamics 365) app in my power apps. Why is that so.

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Posted on by 186

My role is System Administrator in field service.
I am Configuring  field service mobile(Dynamics 365) app.
I can't find the Field Service Mobile model-driven 
Following this article:
https://docs.microsoft.com/en-us/dynamics365/field-service/mobile-power-app-get-started.
I cannot see these apps in my power apps . Why is that so?
pastedimage1640255480368v3.png
I cant see these two options in my power apps.
I am Stuck.
Anyone can help?

Thanks in advance

I have the same question (0)
  • Community Member Profile Picture
    on at
    RE: I cannot see field service mobile(Dynamics 365) app in my power apps. Why is that so.

    Hi Partner,

    Can you click Yes under "Did this answer your question?" to close this thread if my answer is helpful.

     pastedimage1640330455753v1.png

    Thanks in advance!:)

  • James_Oliver Profile Picture
    186 on at
    RE: I cannot see field service mobile(Dynamics 365) app in my power apps. Why is that so.

    Hi Leah Ju,

    I can see the Field Service and Field Service Mobile apps appearing in the list of apps.

    Thanks

  • Verified answer
    Community Member Profile Picture
    on at
    RE: I cannot see field service mobile(Dynamics 365) app in my power apps. Why is that so.

    Hi Daniyal3165,

    After you install or upgrade to Field Service v8.8.22+, the Field Service and Field Service Mobile apps will appear in the list of apps when you sign in, so field service mobile app will appear if you install the field service.

    "I cant see these two options in my power apps." Neither Field Service nor Field Service mobile apps are visible?

    Have you installed the Field Service app? You need install it as following screenshot(use trial environment or purchase license): 

    pastedimage1640324166455v1.png

  • Thomas David Dayman Profile Picture
    11,323 on at
    RE: I cannot see field service mobile(Dynamics 365) app in my power apps. Why is that so.

    Have you tried changing envrionment on the top right? You may still be in the default solution?

    docs.microsoft.com/.../working-with-environments

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