Hope someone can help with this.
On one of my CRM environments, every time I try and open a Form, I receive a rotating, "in-progress" widget and the message "Requesting data from Dynamics 365.". And it just stays on this screen, never actually loading the Form.
This happens regardless of where I open the Form from. So, for example, if I double-click a record in a view, this happens. Or, if I do a search, and open the record from the list of records resulting from the search, I see this "Requesting data from Dynamics 365" message and rotating widget.
It also happens when I go into Customization, and edit the Form for an entity. The form editor works fine, but when I go and "Preview" the form (by clicking "Preview -> Desktop Client -> Update Form", I just see an empty form with a rotating widget).
This happens for all users.
We have not installed any new CRM updates.
This happens in Chrome and Firefox.
I have tried clearing my cache (doing this via all variations),
I have tried running CRM in incognito mode in Chrome.
None of the above make any difference. Still happens. Not sure of any recent changes that could have caused this problem, but it's a relatively new problem. It used to be fine.
I'm sure this isn't a SQL problem because I can query the CRM database no problem. Also, the views in CRM work fine.
Also, I have tried the "Use legacy form rendering" options in "System Settings -> General". Setting it to "yes" makes no difference.
Does anybody know:
- How do I fix this?
- Is there something running for all Forms that fires when all Forms are loaded (sort of like a system wide "OnLoad" setting?)
Appreciated.
