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Dynamics 365 Community / Forums / Microsoft Dynamics GP (Archived) / a blast from the past ...
Microsoft Dynamics GP (Archived)

a blast from the past question today - c-tree

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Posted on by iruser2 2,048

hi folks

 

version 6 GP c-tree - please no replies about upgrading and not being supported.

 

Getting the error

 

Great Plains runtime engine has stopped working

 

My memory of c-tree and dynamics v6 tell me that this usually indicated there was a problem with the reports dictionary.

 

Anyone remember 6 and c-tree that can confirm or deny my memory?

 

thanks!

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  • L Vail Profile Picture
    L Vail 65,271 on at
    RE: a blast from the past question today - c-tree

    Hi,

    Ah, Ctree, I remember her fondly (smiling longingly). First I have a barrage of questions.

    1  Does this happen on all workstations?

    2  Did it ever work on this workstation?

    3  If you are sharing a Forms/Reports dictionary location, change the .set file to point to a local location.

  • iruser2 Profile Picture
    iruser2 2,048 on at
    RE: a blast from the past question today - c-tree

    Hi Leslie

    Sigh - I remember versions 5 to 6 - happy times.  We can't of course forget when we all got pervasive certified for b-trieve.

    Yes it is the one workstation.

    They got a new server over the weekend.  Somehow the user got stuck and had to delete the two activity files off the server to get back in.

    I suspect in the process they have corrupted the reports.dic file.

    I am thinking a local reports dic and then import the reports from the shared network file should get them back in.

  • L Vail Profile Picture
    L Vail 65,271 on at
    RE: a blast from the past question today - c-tree

    OK,

    Do #3 first.  Didn't mean to post it so soon. Hit the wrong button. I'll continue. To answer your question, your memory is good, it was usually a bad dictionary.

    4. If after #3 it works fine, then you need to rebuild the Forms/Reports dictionary. Delete the old one first (copy it somewhere first and create a .package file of any modifications)

    5. If it still doesn't work, think hard about any changes that have been made to that machine. Anything at all - not limited to relating to Dynamics.

    6. Is the temp folder clean?

    7. Forgot to ask the obvious - when does the error occur?

    8. Is your Location Translation set properly? (don't think this would do it, buy hey, it's easy to check)

    I would be surprised if building a new dictionary didn't solve the problem. Back then, a shared reports dictionary was more frequently corrupted.

    Kind regards,

    Leslie

  • L Vail Profile Picture
    L Vail 65,271 on at
    RE: a blast from the past question today - c-tree

    Did the activity files recreate themselves?

  • iruser2 Profile Picture
    iruser2 2,048 on at
    RE: a blast from the past question today - c-tree

    yes they did.

    I've moved the report dictionary local and now we are getting the erorr message as soon as we launch GP rather than when we try to print something.

  • iruser2 Profile Picture
    iruser2 2,048 on at
    RE: a blast from the past question today - c-tree

    I had to import all the reports from the original dictionary into a blank dictionary.  I've left the new reports dictionary local for now.

  • L Vail Profile Picture
    L Vail 65,271 on at
    RE: a blast from the past question today - c-tree

    OK,

    This is going to sound like I'm still back in the DOS days, but copy the application folder from a workstation that is working, and past it to the workstation that isn't. Rename the bad workstations folder, don't write over it.

    It's pedestrian, but it often works when there is only one machine having a problem. Sometimes the code dictionaries get corrupted and cause odd things to happen.

    Make sure the user has all of the security he needs. If you log in to his machine as domain and local admin, does it still mess up?

    Kind regards,

    Leslie

  • Richard Wheeler Profile Picture
    Richard Wheeler 75,848 Moderator on at
    RE: a blast from the past question today - c-tree

    Just to add my two cents being an old timer, but how many workstations do you have? Do any of them work? How about the one that has the data? Did this just suddenly start on this one workstation? After you changed the launch file to point locally, did GP v6 work? How about after you copied over the forms and reports dictionary locally? Leslie has a good idea about renaming the old GP folder and copying over one that works. You may also want to recreate blank forms and reports dictionary and then import the reports into the newly created blank report dictionary using Report Writer. Also make sure you have no anti-virus software that is blocking DYNAMICS.EXE.

  • L Vail Profile Picture
    L Vail 65,271 on at
    RE: a blast from the past question today - c-tree

    Richard,

    I do not think the AFA reports are part of the Reports dictionary. Everything about them exists in the AFA% files.

    Kind regards,

    Leslie

  • L Vail Profile Picture
    L Vail 65,271 on at
    RE: a blast from the past question today - c-tree

    Hi again,

    If you want to do a screen sharing session, I could do that this week and take a look at your AFA reports. What you describe is very unique and the only way I could really troubleshoot it is to see it. Call me if you are interested 972-814-8550.

    Kind regards,

    Leslie

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