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Customer experience | Sales, Customer Insights,...
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Natural Language for Segment Feedback

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Posted on by Microsoft Employee

Hi community!

I am a PM for D365 Marketing and I'm seeking feedback on a new feature we released. NLQ for segments is a feature that was released in October and we would love to see how the community feels about it. Please try it out and tell us what you think!

Thank you, 

Gaju

  • demowhisperer Profile Picture
    15 on at

    Is it possible to teach the NLQ about custom columns that have been added to standard entities? For example, I have a custom column on the Contact table (standard entity) but the NLQ never seems to understand segments I'm trying to build using that column. I know custom tables can't be used, so my question is just around custom columns on a standard table -- is that possible? Thanks.

  • Gaju G Profile Picture
    Microsoft Employee on at

    Hi there.

     

    Thank you for reaching out and for your interests in NLQ feature!

     

    Better supporting custom schema is on our roadmap. Our focal points are the columns/entities can be semantically mapped to standard Dataverse schema. While we are improving the custom schema support, we still strongly encourage our customers to use tables or columns from standard Microsoft Dataverse Schema to get the best quality and experience from our AI model. At the same time, you can also consent to share your schema/NL queries with us, helping us to better understand your user scenarios and pain points. Please let us know if you are interested in a short meeting to discuss more details. Looking forward to hear you back.

  • Nya Profile Picture
    29,060 on at

    Hi Gaju,

    Thanks for your sharing.

  • demowhisperer Profile Picture
    15 on at

    I believe my queries are shared, but they're not important enough for a meeting. Mine is just to improve a demo I do that uses a custom column on the Contact table and it'd be cool if the AI tried to understand it. Sounds like it will come some day. Thanks for the offer to meet.

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