Supply chain | Supply Chain Management, Commerce

Physical inventory without location specified

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Posted on by KV-08081313-0

Dear all,

I have an issue with items that we returned.

While receiving these items in the scanner, the dimension location wasn't specified, resulting in physical inventory that cannot be moved/removed due the fact that a location number isn't specified.

The return orders are fully processed and invoiced, so there is no way to reopen them to modify.

Can someone assist?

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Ramit Paul 22,809 Most Valuable Professional on at

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Can you try by inventory adjustment by using Marking these incorrect posting and then follow correct process?
Laurens vd Tang 5,081 Super User 2026 Season 2 on at

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Hi Kenneth,

Can you share a screen shot of the on-hand inventory of these items?

Best regards,

Laurens
Fasih 416 on at

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Hi,

To address this issue, you may need to adjust inventory transactions to assign the missing location. Here are steps to resolve the problem:

Create an Inventory Transfer Journal.
In the new journal, enter the items that are missing the location dimension. You'll need to specify the item, quantity, and other relevant details.
In the "Dimensions" column or field of the journal, specify the missing location dimension for each item. Ensure that the dimension matches the location where these items should be placed.
Post the Inventory Transfer Journal: After you've added the missing location dimensions to the items in the journal, save the journal.
Then, submit or post the journal to update the inventory transactions with the specified location dimensions.
Validate Inventory Transactions: Review the updated inventory transactions to confirm that the location dimensions have been assigned correctly to the items.
KV-08081313-0 10 on at

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Dear Laurens,

Hereby the screenshot.

I highlighted the location filter to show there is inventory which doesn't has a location specified.
KV-08081313-0 10 on at

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Dear Fasih,

Unfortunately the Inventory Tranfer Journal doesn't accept any open field.
The transfer goes from one location to another, but when the field is empty the system will give an error.
See the error message below.