Hi,
We have a problem with an order that is committed to a purchase order
Here are the details:
the problem is that the item # in the sales order is “D” but in the PO the item # is blank. The blank item # shows up in inventory, but it goes in a circular motion – GP does not think it’s there, but it is.
Therefore I cannot delete the purchase order commitment on the sales order…
The client ran checklinks and reconcile on sales and purchasing.
Here are some screenshots illustrating the issue.
We want to delete the commitment so the PO can be re-issued.
Thanks,
Linda
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