Error 56029 - can't find printer printing Pick List & Pack Slip from Process Mgr

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Posted on by Community Member Microsoft Employee

We are in the process of upgrading from SL7 to SL2011 FP1. I have a customized pick list and pack slip but both print fine if I print from the report screen. However, if I let PM print them, I get system message 6201, Error 56029 printer specified can't be found. I checked my order types and the printers specified there are set up on my PM box so that should not be the issue. Interestingly if I change the printer to xps document printer, it "prints" successfully. I am on SP4 for Crystal. Also, both reports are set to No Printer in Crystal.

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Community Member Microsoft Employee on at

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Re: Error 56029 - can't find printer printing Pick List & Pack Slip from Process Mgr

Hi Cory,

Yes, it's shown as the full path including server name (print server). Thanks!
Community Member Microsoft Employee on at

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Re: Error 56029 - can't find printer printing Pick List & Pack Slip from Process Mgr

Hello Cornelia Schafer,

I am wondering if you go into the order types and select the output selection of either the packing slip or the picking list, is the printer a UNC path (\\servername\printer)?

Please let me know if the printer is installed as a UNC path.