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Microsoft Dynamics GP (Archived)

Query Returned no Results (Business Portal)

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Posted on by 40

I am having this problem inside the sales and the purchasing module.

Sales -> Payment by Customer.   Customer list comes up fine you select a customer and the "Customer Payments LIst" and "Customer Payment Detail" says Query retuned no results when I know there should be.   The really strange part is I have 1 or two customers I can click on and it works fine.   If I go to Documents by Customers no matter who I click on I get Query retuned no results. If you watch the screen you can see the little squares appear for a moment when it runs the query.

Purchasing -> Payments by Vendor.  I get the same thing Query retuned no results when I know it should.

Setup.  WSS 3.0 GP10 SP3 BP 4.0

I checked for bad querys and have not found any. 

I am guessing it is something to do with security but no matter what I do I can seem to get it to display.  I have tried it as a sales manager, Super User, and System Account.

Any help on this problem would be greatly appreciated.

 

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  • Jason Terry Profile Picture
    40 on at

    So I have found part of the problem.  On the payments by customer is only displaying Payments that are open.  So the question is how can I get it to display open and history payments.

  • Jason Terry Profile Picture
    40 on at

    I was able to sove this problem.

  • Michael Marinaro Profile Picture
    9 on at

    I'm having the same problem. What ended up being your solution?

  • Rob Bernhardt Profile Picture
    on at

    Michael,

    There are probably a couple options in this case.  The web part is tied to the Receivables Cash Receipt entity, so it's not showing historical items.  You could add a web part to the page that is tied to the Receivables Cash Receipt History entity, which would return the history records.  Another option may be adding a web part that is tied to the Receivables Credit Posted entity.  This may show more than you want though.

    Perhaps Jason could reply with his specific work around? 

    Thanks

    Rob

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