web
You’re offline. This is a read only version of the page.
close
Skip to main content

Notifications

Announcements

No record found.

Community site session details

Community site session details

Session Id :
Microsoft Dynamics CRM (Archived)

Action Required – Time-sensitive: Important Information About Your Microsoft Dynamics CRM Online Service ?!

(0) ShareShare
ReportReport
Posted on by

I have received this mail for the third time this year and I have no idea what is the meaning of it. I dont know if our organization uses this ACS or if yes, how we use it, and I dont know how to fix it by making the necessary changes! If anyone could help on this I would very much appreciate it!

Here is the email received from Microsoft:


Action Required – Time-sensitive: Important Information About Your Microsoft Dynamics CRM Online Service

To: Burim Syla 
For organization: fondenmdrehjlpenkommunikations (https://fondenmdrehjlpenkommunikations.crm4.dynamics.com)
 
We have detected an issue on your CRM online instance that we need your help to resolve. Action is required before August 15, 2018 to ensure your current CRM client component(s) that are installed in your environment using ACS for authentication will continue to run as expected. 
Description of the issue:
Our internal monitoring and telemetry systems have determined there are client components authenticating to your Dynamics CRM service using Access Control Service (ACS). Mitigation steps must be taken before August 15, 2018 to ensure your connected components currently using ACS for authentication will continue to function as expected without failures. We highly recommend you to take action prior to this date. Please review each scenario given in the “Action to be taken” section and take appropriate action to update to a later version of the Microsoft.Xrm.Sdk.dll which does not rely on ACS authentication. 

What is ACS?
Windows Azure AppFabric Access Control Service (ACS) is a way to provide identity and access control to web applications and services while integrating with standards-based identity providers. 
Risk of not taking action:
Post August 15, 2018, any client component that are authenticating using ACS will start failing to connect. This impact is only to the client components. The Dynamics CRM Online service will continue to function. Please check the Action to be taken section to know the list of client components. 
Action to be taken:
Based on our telemetry, we identified that one or more of your client components are still accessing ACS for authentication. Please review each scenario and see if you are using any of them. If so, please perform the appropriate mitigation steps given. 
  • If you are using Microsoft.XRM.SDK.dll either through a custom application or custom portal, please follow the steps below:
    • Scan the folders on your server where the solution is running and look for: Microsoft.XRM.SDK.dll. If found, use the table given in the Team Blog site to determine which version of the SDK you need to download.
    • Using the table, determine which version of .NET that you have deployed against, and confirm the version of Dynamics 365 CRM service you are using. If you are uncertain which .NET version your solution is using, contact your development or engineering teams.
    • Once you have determined the correct SDK version to use simply replace theMicrosoft.XRM.SDK.dll found in /bin folder with the latest version of the SDK dll.
  • If you are using a third-party product developed by a partner or ISV that relies on the Microsoft.Xrm.SDK.dll, please follow the steps below:
    • Scan the folders on your server where the solution is running and look for: Microsoft.XRM.SDK.dll. If found, and the version is older than 8.2.x, contact your ISV or third party product owner as soon as possible for guidance
    • If you are unable to reach your ISV or partner you may swap out the SDK DLL version using the blog article as a guide.
  • If you are currently using ADX Studio v7.* - The Adoxio team has provided the guidance for the fixes for ADX Studio and Dynamics 365 Compatibility for the community.
  • If you are currently using Unified Service Desk (USD) that is less than the latest version of USD 2.2, please upgrade to USD 2.2 or higher.
  • If you are currently using Email Router that is less than the latest version of Email Router 8.2 orEmail Router 8.1 please update to the latest version by downloading and installing the update located here.
  • If you are using the Dynamics Connector solution to connect to an ERP system (GP/AX/NAV/SL), please use the step-by-step guide to update your version.
  • If you have developed custom fetch-based reports and are using Report Authoring Extensionwith version 8.0 or below, please apply CRM2016-Srs-KB3154952-LangID-amd64.exe from theDecember 2016 Update for Dynamics 365 to update to version 8.2.
  • If you are currently using Developer Toolkit to develop custom code that is using an older version of the Microsoft.Xrm.SDK.DLL (v8.0 or older), please update to the latest version ofdeveloper toolkit.
  • If you are currently using CRM Outlook Add-in client V6.1 or older, please update to the latest version of Outlook Add-in client.

For additional information see the video for more detail or refer to the blog post.

Please contact the Dynamics 365 Customer Experience Team with any questions or help needed to resolve the issue at *** Email address is removed for privacy ***

Note: If you have developed Plugins, Custom Reports, or ISV applications imported as solutions to run in CRM online server they are not impacted with ACS as they run in CRM Server Context. 
Sincerely,
The Microsoft Dynamics 365 Team

Thank you in advance !

Sincerely,

Burim Syla

IT-assistent at Møedrehjælpen

*This post is locked for comments

I have the same question (0)
  • Suggested answer
    RaviKashyap Profile Picture
    55,410 Moderator on at

    Hi Burim,

    Did you check my response here? https://community.dynamics.com/crm/f/117/t/288233

    You need to find out the registered endpoint and then see if these are in use or not. Sometime just by the name of the endpoints you can work out what functionality it is invloced in and if you are still using the functionality or not.

    In my case it was related to some third party solution which I was not using so I deleted the endpoints.

    Hope this helps.

Under review

Thank you for your reply! To ensure a great experience for everyone, your content is awaiting approval by our Community Managers. Please check back later.

Helpful resources

Quick Links

Responsible AI policies

As AI tools become more common, we’re introducing a Responsible AI Use…

Neeraj Kumar – Community Spotlight

We are honored to recognize Neeraj Kumar as our Community Spotlight honoree for…

Leaderboard > 🔒一 Microsoft Dynamics CRM (Archived)

#1
SA-08121319-0 Profile Picture

SA-08121319-0 4

#1
Calum MacFarlane Profile Picture

Calum MacFarlane 4

#3
Alex Fun Wei Jie Profile Picture

Alex Fun Wei Jie 2

Last 30 days Overall leaderboard

Featured topics

Product updates

Dynamics 365 release plans