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ReportI need to understand exactly all activities that count as an interaction in Dynamics 365 Marketing. Does anyone have a list or detailed explanation?
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Francesca
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I need to understand exactly all activities that count as an interaction in Dynamics 365 Marketing. Does anyone have a list or detailed explanation?
Thanks
Francesca
Hi FrancescaVarglien
Along with activities from Dynamics 365 Sales and Customer Service, you can view interactions based on activities from both real-time marketing and outbound marketing, including interactions across the following marketing activities:
You can refer the following link for more details:
Customer interactions timeline (Dynamics 365 Marketing) | Microsoft Docs
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