Hi experts,
Our customer uses C5 2014 online (aka "NAV light").
If they try to print anything, nothing happens. It used to make a pdf file or a Word file, that the browser downloads.
And if they mark some accounts in the list of accounts and press the "Excel" button to open the lines in Excel, nothing happens.
It is the same if I do it at my pc.
Another customer uses C5 2016 online and it works fine. Also in my browser, so it is not my browser or pc, that is the problem. And also not the customers browser or pc.
Hope you can help!