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Suggested answer

Trial balance showing incorrect date when selecting date interval

Posted on by 45

Hi there

In our AX, we have many companies setup.  Our main company, GAA is working correctly but our secondary company GAB is not.

The issue is when selecting Date interval on the Trial Balance for 2021 P03, the correct date interval is showing for GAA but not for GAB.

I have checked the financial calendars for GAA and GAB and they are setup identically.  

I have looked at the ledger calendars and again, I cannot see a problem with the setup.  

Can anyone advise what the problem might be?

Thanks 

 

 

  • Suggested answer
    Ludwig Reinhard Profile Picture
    Ludwig Reinhard Microsoft Employee on at
    RE: Trial balance showing incorrect date when selecting date interval

    Hi Chocolate Pizza,

    I was wondering whether the date interval setup is made differently.

    Can you check whether the parameters have been made differently?

    Best regards,

    Ludwig

  • Chocolate_Pizza Profile Picture
    Chocolate_Pizza 45 on at
    RE: Trial balance showing incorrect date when selecting date interval

    Hi Ludwig 

    Yes, we can see the correct data and using the from and to dates manually.

    I attach screen shots of the financial calendar for GAA and GAB.  I have named them GAA and GAB as I do not want to give the actual company names (data protection) so apologies for crude red font from the snipping tool!

    pastedimage1617721092235v1.pngpastedimage1617721212446v2.png

    Let me know if you need further screenshots and as long as there is no sensitive data, I can provide them.

  • Suggested answer
    Ludwig Reinhard Profile Picture
    Ludwig Reinhard Microsoft Employee on at
    RE: Trial balance showing incorrect date when selecting date interval

    Hello Chocolate Pizza,

    Can you share some screenprints of your setup?

    If you don't make use of the date intervals but rather enter the from and to dates manually, do you see the correct data?

    Best regards,

    Ludwig

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