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Open Customer Card on the same RTC client without opening a new Page!

Posted on by 460

For example when I double click on the customer No. a new page would be open. I need to know if their is away to open the Customer page or any page in General in the same RTC client?

The reason is that in our company people always work with 2 RTC clients which represents 2 different Companies, and they have also 2 screen. Some times the link screen one to company 1 and when they try to open the Customer card it pops out in new page and its shows in screen 2.

I know the request is silly! but we should have the user happy and that's why Iam trying to find a solution.

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  • Verified answer
    Alexander Ermakov Profile Picture
    Alexander Ermakov 28,094 on at
    RE: Open Customer Card on the same RTC client without opening a new Page!

    Agee with Suresh. However users can see the Company name in the upper right corner of the customer card that they open, this should give some help.

  • Verified answer
    Suresh Kulla Profile Picture
    Suresh Kulla 43,745 on at
    RE: Open Customer Card on the same RTC client without opening a new Page!

    Zayed,

    I don't think that can be controlled, it is on the application side which will open the card page, based the Page Card ID you set on the list page.

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