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Microsoft Dynamics 365 | Integration, Dataverse...
Suggested Answer

Timeline activities hide when case status is completed

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Posted on by
 
Hello Everyone ,
 
Hope you are all doing great ,
 
I have one scenario when status is completes (inactive record)I want to Lock time line activities.How can I achieve this Can anyone help on this
 
 
many thanks in advance
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  • Suggested answer
    Leah Ju Profile Picture
    Microsoft Employee on at
    Hi Partner,
    Hide or Lock?
    When case status is completed, status of all existing related activities will be changed to closed, we can't edit them.
    Doesn't that get you where you want to be(Lock)?
    We can't hide/ remove activities from the timeline, which is by-design.
    Maybe you can try to use javascript to hide section of the timeline based on case status:
    var tabObj = formContext.ui.tabs.get(arg);
    var sectionObj = tabObj.sections.get(arg);
    sectionObj.setVisible(bool);

    I hope you can verify my answer if it helps you! If you have any questions, please feel free to contact me.
    Regards,
    Leah

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