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Dynamics 365 CommunityForums Customer experience | Sales, Customer Insights,... Advanced search, time ...

Customer experience | Sales, Customer Insights,...

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Advanced search, time consumption for case

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Posted on by dorthe2107

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hi

First time here

How can i use advanced search to find all active cases, which are between 83 and 90 days old and have the list automatically updated every day, so that cases that are 91 days old disappear, and new cases get on the list.

Which search parameters can I use to find cases with a certain amount of days, hours and minuts in proces?

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gulshankhurana 15 on at

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Hi

Please use the 'CreatedOn' field for your query.

I hope this information helps. If yes, please accept this as solution.

Good luck.

Kind regards

Gulshan

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