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interview question Actions in dynamics crm

Posted on by Microsoft Employee

Hi All,

i have been asked in interview that why we should use actions in crm.

what shoild be the proper answer for it.

  • Suggested answer
    RaviKashyap Profile Picture
    RaviKashyap 55,410 on at
    RE: interview question Actions in dynamics crm

    Hi,

    1) Action can be called from JavaScript (Client Side). Thi is the most used scenario.

    2) You can trigger plugins on custom acgtion

    Take a look at this articel as well: www.itaintboring.com/.../

    If you want to group a particular functionality into a single action/call, you can do this by action. For example, creating some records, updating it and then sending email. You can create an action which does these task and then you can call this from multiple places.

    It is always good to read the official documentation: https://docs.microsoft.com/en-us/dynamics365/customerengagement/on-premises/developer/create-own-actions

    Hope this helps.

  • Suggested answer
    meelamri Profile Picture
    meelamri 13,204 User Group Leader on at
    RE: interview question Actions in dynamics crm

    Hi,

    The strong point of the actions is the use of inputs and outputs.

    Indeed, these are functions to be executed on demand. They can also call via a web service.

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