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Small and medium business | Business Central, N...
Answered

Error screen when logging in to Business Central

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Posted on by 5

I am redirected to the following error message after logging in to Business Central

pastedimage1606074121132v1.png

The text reads:

Something went wrong.

Could not open the '' company. Access is denied to company 'CRONUS US'.
Date and time: Sun, 22 Nov 2020 19:38:48 GMT
Operation: 4a6a7e48-dbe4-483c-b40d-0abe5aeae393
.
.
This occurs no matter how I attempt to login. I have tried to log in from Office.com > Dynamics 365 (home.dynamics.com) > Business Central (businesscentral.dynamics.com/b7a34e1d-e025-4367-be7d-8edcd8f38e2c/)
I have cleared my cache/history completely on both Edge and Chrome without success. I have also used a different computer without success. 
.
When I log in on a desktop computer, I am able to see the correct screen for less than a second before being redirected to the same error message. I am new to the company that gave me the account and I was able to successfully log in to Business Central during the first week. Since that week I have been redirected to this screen every single time.
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The Admin for my account has checked my permissions and said it looked correct.
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If there is any advice or help you can offer that would be greatly appreciated
Thanks,
Logan
I have the same question (0)
  • Verified answer
    Teddy Herryanto (That NAV Guy) Profile Picture
    14,284 Super User 2025 Season 2 on at

    Check the user permission set and user personalization. It looks like you are trying to access CRONUS US which you don't have permission to.

  • Suggested answer
    Bilal Haider Profile Picture
    414 on at

    Hi,

    As you are saying that administrator has given you permissions. But it looks like he has given you a company specific rights and by default it goes to CROUNUS US company. Ask about that company name from admin. Try logging into that specific company by putting its name in URL.

    Regards,

    Bilal Haider

  • Logan Sh Profile Picture
    5 on at

    This worked, it looks like that was the issue. Thank you!

  • Bilal Haider Profile Picture
    414 on at

    I am happy if your issue is solved. :)

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