We are trying to link the purchase order against line item in sales order screen but system is not allowing us to link the purchase order. When we are attempting to link the purchase order with this line item, system is throwing a below error message.
Based on the above error, we have cross verified ship to address and shipping method and it is matching. Not sure why system is not allowing us to link the purchase order.
Any idea?
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You must check the shipping method and ship to address at both the order header and the line item as well.
Drop ship?
Yes, it's a drop ship.
Mariano,
I've checked the same and all seems to be same in both the header and item level for both PO & SO :(. I'm really confused and stuck now.
Ok, for this to work you need to ensure the line item on the sales order is marked as a drop-ship line item. For my example, I also chose a DROP SHIP shipping method, as shown below. In addition, you need to ensure the quantities ordered are on back order. If the quantities have been entered as invoiced and fulfilled, you will not be able to commit the sales order to the PO. Here's the items I mentioned highlighted:
Now, on the PO side, you need to ensure that you have the Allow Document Commitments marked. Whether you use the commitment link button on the PO or the one on the SO to tie both documents it's a matter of preference. I personally used the one in the sales order as it allows me to type in the PO number. Note that once the document is committed, the shipping method and ship to address on the PO become grayed out.
Please let me know if you have further questions.
Thanks for your prompt response once again.
Sorry to tell you in my first post. I tried adding the quantity to qty to back order but while doing so coming up with the following error.
"quantities for this item cannot be back ordered "
Right now it is lying in the "Qty To Invoice"
In the Item Maintenance Options window (Inventory > Cards > Item; Click on Options) , is the item marked to Allow Back Orders?
I tried that and I was able to transfer the Qty from invoice to back order but while trying to link it with the PO still facing the same error in my parent post.
Fortunately, it is solved now. Just deleted the line items and re-entered and it worked.
Thanks a lot for your advise and time Mariano.
Thank you for the update and I would ask that you mark the response as the answer if it helped you as it will help others with similar issues to find a solution to their problem
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