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Getting AxDB login failed error on local D365 VHD

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Posted on by 8
Hello,
 
I downloaded a D365 10.0.32 VHD from LCS a couple of days back, registered an azure AD application on my tenant and generated self certificate using the application id. Now when I try to run admin provisioning tool I am getting below error. Has anyone faced this issue? If yes, what was the resolution. P.S. I tried logging in SSMS using the default AxDB username and password and I got in successfully but admin provisioning tool is still throwing the same error.
 
  • Komi Siabi Profile Picture
    12,837 Most Valuable Professional on at
    Getting AxDB login failed error on local D365 VHD
    Hi Haris, 
     
    Can you check the Windows license on the VHD and confirm it is activated or not.
  • Haris35 Profile Picture
    97 on at
    Getting AxDB login failed error on local D365 VHD
    I am facing the same issue while setting up the VHD for version 29. Please let me know if anyone had faced and fixed this issue. Already tried the recommendation provided here. e.g login sql using axdbadmin and running Admin provisioning as administrator.
  • André Arnaud de Calavon Profile Picture
    294,206 Super User 2025 Season 1 on at
    Getting AxDB login failed error on local D365 VHD
    Can you try to decrypt the web.config file, then find the password for the axdbadmin user and login on SQL with those credentials?
  • Community member Profile Picture
    8 on at
    Getting AxDB login failed error on local D365 VHD
    @Anton, yes, I ran the admin provisioning tool by clicking on "run as administrator".
  • Suggested answer
    Anton Venter Profile Picture
    19,607 Super User 2025 Season 1 on at
    Getting AxDB login failed error on local D365 VHD
     Are you running the admin provisioning tool with "Run as administrator"? The admin provisioning tool needs to be 'elevated'.
     
     
  • Community member Profile Picture
    8 on at
    Getting AxDB login failed error on local D365 VHD
    @Anton, thank you for your response, I already tried running admin provisioning tool but still getting the same error.
  • Anton Venter Profile Picture
    19,607 Super User 2025 Season 1 on at
    Getting AxDB login failed error on local D365 VHD
    The cause could be missing Windows 'admin elevation' for the provisioning tool. Are you running the admin provisioning tool with administrator privileges on the VM? I.e. "Run as administrator".
     
  • Community member Profile Picture
    8 on at
    Getting AxDB login failed error on local D365 VHD
    Hey Andre,
     
    Yes I followed all the steps. Also this is my 3rd download attempt, before this I downloaded 10.0.32 and 10.0.24 version and faced the same issue.
  • André Arnaud de Calavon Profile Picture
    294,206 Super User 2025 Season 1 on at
    Getting AxDB login failed error on local D365 VHD
    Hi Ahsan,
     
    I do assume you followed all steps to prepare the VM for the first time use such as an Azure App registration and creating the self-signed certificate? I had an issue once but can't remember the error. At that time, I deleted the VHD and downloaded it again. The second attempt it was working for me.

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