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Microsoft Dynamics CRM (Archived)

Custom Business Process Not showing when Opportunity Created through Lead Conversion (Qualify).

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Posted on by Microsoft Employee

Hi, 

I have created a custom business process flow for the entity Opportunity and deactivated the OOB one. When I create a new opportunity directly from Opportunity entity, the business process flow is appearing(Stages are displayed), but I create an opportunity by qualifying a lead the business process flow is not appearing. (Stages are not displayed).

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  • Suggested answer
    RaviKashyap Profile Picture
    RaviKashyap 55,410 on at
    RE: Custom Business Process Not showing when Opportunity Created through Lead Conversion (Qualify).

    Hi,

    Each opportunity record need to be associated to the BPF record. When you manually create the record, crm associate it by default but when you qualify the lead and the opportunity is created, it is created without the BPF.

    As mentioned above, you need to write a workflow on create of opportunity and set the process. Give it a try and let us know how it goes.

    Hope this helps.

  • Suggested answer
    Alex Fun Wei Jie Profile Picture
    Alex Fun Wei Jie 33,626 on at
    RE: Custom Business Process Not showing when Opportunity Created through Lead Conversion (Qualify).

    Hi, 

    if you want to reuse the business process flow when directly create the opportunity.

    use the link we shared in above or you can refer to below link.

    dynamicscrmcoe.com/changing-business-process-flows-workflows

    OOB Lead to Opporutnity Sales process

    - so when you qualified the lead, it will automatically move to opportunity stage.

    7444.32.png

  • Community Member Profile Picture
    Community Member Microsoft Employee on at
    RE: Custom Business Process Not showing when Opportunity Created through Lead Conversion (Qualify).

    Ok, Is there any OOB way to achieve this or did I miss anything to enable?

  • Community Member Profile Picture
    Community Member Microsoft Employee on at
    RE: Custom Business Process Not showing when Opportunity Created through Lead Conversion (Qualify).

    This is the OOB Process, there is no linking in the Lead entity. Hope you are referring to this one.

    6305.te.png

  • Verified answer
    RaviKashyap Profile Picture
    RaviKashyap 55,410 on at
    RE: Custom Business Process Not showing when Opportunity Created through Lead Conversion (Qualify).

    I would suggest to create a workflow on create of opportunity and set the BPF

    (Same link as above)

    dynamicscrmcoe.com/changing-business-process-flows-workflows

    Hope this helps.

  • Verified answer
    Alex Fun Wei Jie Profile Picture
    Alex Fun Wei Jie 33,626 on at
    RE: Custom Business Process Not showing when Opportunity Created through Lead Conversion (Qualify).

    Hi,

    You have to include the lead entity in first stage, in order to link up the business process flow. You can refer to the OOB Lead to Opportunity Sales Process.

    or

    you can create a workflow to help you select the Business process flow.

    dynamicscrmcoe.com/changing-business-process-flows-workflows

  • Community Member Profile Picture
    Community Member Microsoft Employee on at
    RE: Custom Business Process Not showing when Opportunity Created through Lead Conversion (Qualify).

    No, Lead Entity is not in the first stage

    8737.Untitled.png

  • Alex Fun Wei Jie Profile Picture
    Alex Fun Wei Jie 33,626 on at
    RE: Custom Business Process Not showing when Opportunity Created through Lead Conversion (Qualify).

    Hi

    is the newly created BPF contain lead entity in first stage?

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