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Issue with bank statement lines while importing bank statement from online bank

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Posted on by Mubashir Hussain

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Hi everyone,

BC is connected with online Bank, and until recently, importing bank statements was working fine. However, recently noticed an issue when we import a bank statement, not all transaction lines are being pulled into Business Central.
For example, if there are 5 transactions on a particular date in the statement, Business Central only fetches 2 or 3 of them. The rest are missing. This issue seems to have started recently we didn’t face it before.
Has anyone else encountered this?

Any guidance or suggestions would be greatly appreciated.

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Dynamics 365 Business Central

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Sohail Ahmed 11,150 Super User 2025 Season 2 on at

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Are you importing the bank statement using:

The built-in "Bank Feeds" / "Online Bank Connection" feature (which uses an API integration provided by Microsoft or a partner)?

Manually uploading a file (e.g., a .CSV, .XML, or .QBO file) generated from your bank's portal?

A third-party extension/add-on that handles the bank integration?

The method of integration significantly changes the potential causes and solutions for missing lines.

✅ Mark this answer as verified if it helps you.

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Mubashir Hussain 126 on at

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@Sohail Ahmed

I am importing bank statement using.

The built-in "Bank Feeds" / "Online Bank Connection" feature (which uses an API integration provided by Microsoft or a partner)?

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Gerardo Rentería Ga... 25,236 Most Valuable Professional on at

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Hi, good day
I hope this can help you, and give you some hints.The Easiest Way to Import Bank Statements into Dynamics 365 Business Central - Dynamics 365 Business Central Insights

Solved: Issue importing bank statements

Best Regards
Gerardo

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YUN ZHU 95,729 Super User 2025 Season 2 on at

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It looks like a custom feature or a Bank Statement defined by a partner. I suggest you contact your partner to resolve the issue. Mybe the bank's template has changed.

Standard features only support Yodlee Bank Feeds.

More details:

Set up the Envestnet Yodlee bank feeds service

https://learn.microsoft.com/en-us/dynamics365/business-central/bank-how-setup-bank-statement-service?wt.mc_id=DX-MVP-5004336

PS: Dynamics 365 Business Central: Add more custom processing when importing Bank Statement (Bank Export/Import Setup) – Customization

https://yzhums.com/44582/

Hope this helps.

Thanks.

ZHU

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