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Dynamics 365 CommunityForums Customer experience | Sales, Customer Insights,... Insufficient Permissio...

Customer experience | Sales, Customer Insights,...

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Insufficient Permissions error when assigning role in Dynamics 365 Sales Professional

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We have a new sales person starting. When I try to set a security role to the user, I get Insufficient Permissions error. Any idea why and how to resolve this?

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Gustavo Longo Microsoft Employee on at

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Hello JShrestha,

I hope you are well and safe.

Essentially, this kind of error happens when your current user has security roles which provide less enough privileges to assign another role.

My suggestion would be that your user has system admin security role.

If you have concerning about system admin role, you can use the Administrative user account concept.

docs.microsoft.com/.../create-users-assign-online-security-roles

Regards,

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