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Dynamics 365 Community / Forums / Small and medium business | Business Central, N... / Problem Item card Pict...
Small and medium business | Business Central, N...
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Problem Item card Picture is deleted when I delete a sales line.

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Posted on by Manuel Lozada 355
Hi Community,
 
I have a problem when I delete a sales line in the Sales quote, the picture that I linked through the item card automatically is deleted.
 
Item Card
 
After insert the sales line, the item is coming
 
but, if I deleted the sales line, on my item card the picture is deleted too. 
 
If you know how I can fix it, I would appreciate it.
 
Thanks
 
 
Categories:
Dynamics 365 Business Central
Dynamics 365 Business Central
Dynamics 365 Business Central
Dynamics 365 Business Central
Dynamics 365 Business Central
  • Verified answer
    Manuel Lozada Profile Picture
    Manuel Lozada 355 on at
    Problem Item card Picture is deleted when I delete a sales line.
    Hi, community,
     
    I found the problem. 
     
    It was because Tenat Media and Tenant Mediat set tables that don't keep the image value when I am deleting a sales line with a picture linked in item card.
     
    thanks
  • Manuel Lozada Profile Picture
    Manuel Lozada 355 on at
    Problem Item card Picture is deleted when I delete a sales line.
     
     
    Thank you for answering my question.
     
    Yes, I followed your steps but still, I am continuing with the same problem, when I deleted a sales line. 
  • Suggested answer
    YUN ZHU Profile Picture
    YUN ZHU 77,879 Super User 2025 Season 1 on at
    Problem Item card Picture is deleted when I delete a sales line.
    Hi, I've discussed this before, and I hope the information below can give you some tips.
    Dynamics 365 Business Central: How to add a Factbox for lines/SubPage (Provider Property)
     
    Thanks.
    ZHU
  • Manuel Lozada Profile Picture
    Manuel Lozada 355 on at
    Problem Item card Picture is deleted when I delete a sales line.
    This is the extension:
    and Item picture is system factbox from item card.
     
  • Manuel Lozada Profile Picture
    Manuel Lozada 355 on at
    Problem Item card Picture is deleted when I delete a sales line.
    Hi Renteria,
    Thank you for replay the message.
     
    I have extend Item Picture factbox in sales line, this is base code.  I am  not sure if a data problem.
  • Suggested answer
    VC-29041637-0 Profile Picture
    VC-29041637-0 112 Moderator on at
    Problem Item card Picture is deleted when I delete a sales line.
    The Sales Quote Page doesn't have an 'Item Image' factbox out of the box. This must have been a customization in your system, and it looks like there is a problem with it. Whoever created this customization has to fix it.  
  • gdrenteria Profile Picture
    gdrenteria 14,483 Most Valuable Professional on at
    Problem Item card Picture is deleted when I delete a sales line.
    Hello good evening
    Don't you have any extensions installed that have touched these modules?
    On a Cronus 23.1 Spain I did not replicate this behavior.
    Greetings

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