Problem Item card Picture is deleted when I delete a sales line.

(0) Share

Report

Posted on by Manuel Lozada

371

Hi Community,

I have a problem when I delete a sales line in the Sales quote, the picture that I linked through the item card automatically is deleted.

Item Card

After insert the sales line, the item is coming

but, if I deleted the sales line, on my item card the picture is deleted too.

If you know how I can fix it, I would appreciate it.

Thanks

Categories:

Dynamics 365 Business Central

I have the same question (0)

All responses (7)

Answers (1)

Gerardo Rentería Ga... 25,230 Most Valuable Professional on at

Like (0)

Report

Hello good evening
Don't you have any extensions installed that have touched these modules?
On a Cronus 23.1 Spain I did not replicate this behavior.
Greetings

Was this reply helpful? Yes No
Suggested answer

VC-29041637-0 112 Moderator on at

Like (0)

Report

The Sales Quote Page doesn't have an 'Item Image' factbox out of the box. This must have been a customization in your system, and it looks like there is a problem with it. Whoever created this customization has to fix it.

Was this reply helpful? Yes No
Manuel Lozada 371 on at

Like (0)

Report

Hi Renteria,

Thank you for replay the message.

I have extend Item Picture factbox in sales line, this is base code. I am not sure if a data problem.

Was this reply helpful? Yes No
Manuel Lozada 371 on at

Like (0)

Report

This is the extension:

and Item picture is system factbox from item card.

Was this reply helpful? Yes No
Suggested answer

YUN ZHU 95,729 Super User 2025 Season 2 on at

Like (0)

Report

Hi, I've discussed this before, and I hope the information below can give you some tips.

Dynamics 365 Business Central: How to add a Factbox for lines/SubPage (Provider Property)

https://yzhums.com/24974/

Thanks.

ZHU

Was this reply helpful? Yes No
Manuel Lozada 371 on at

Like (0)

Report

Hi YUN ZHU

Thank you for answering my question.

Yes, I followed your steps but still, I am continuing with the same problem, when I deleted a sales line.

Was this reply helpful? Yes No
Verified answer

Manuel Lozada 371 on at

Like (0)

Report

Hi, community,

I found the problem.

It was because Tenat Media and Tenant Mediat set tables that don't keep the image value when I am deleting a sales line with a picture linked in item card.

thanks

Was this reply helpful? Yes No