Skip to main content

Notifications

Announcements

No record found.

News and Announcements icon
Dynamics 365 Community / Forums / Small and medium business | Business Central, N... / Problem Item card Pict...
Small and medium business | Business Central, N...
Answered

Problem Item card Picture is deleted when I delete a sales line.

(0) ShareShare
ReportReport
Posted on by Manuel Lozada 355
Hi Community,
 
I have a problem when I delete a sales line in the Sales quote, the picture that I linked through the item card automatically is deleted.
 
Item Card
 
After insert the sales line, the item is coming
 
but, if I deleted the sales line, on my item card the picture is deleted too. 
 
If you know how I can fix it, I would appreciate it.
 
Thanks
 
 
Categories:
Dynamics 365 Business Central
Dynamics 365 Business Central
Dynamics 365 Business Central
Dynamics 365 Business Central
Dynamics 365 Business Central
  • Verified answer
    Manuel Lozada Profile Picture
    Manuel Lozada 355 on at
    Problem Item card Picture is deleted when I delete a sales line.
    Hi, community,
     
    I found the problem. 
     
    It was because Tenat Media and Tenant Mediat set tables that don't keep the image value when I am deleting a sales line with a picture linked in item card.
     
    thanks
  • Manuel Lozada Profile Picture
    Manuel Lozada 355 on at
    Problem Item card Picture is deleted when I delete a sales line.
     
     
    Thank you for answering my question.
     
    Yes, I followed your steps but still, I am continuing with the same problem, when I deleted a sales line. 
  • Suggested answer
    YUN ZHU Profile Picture
    YUN ZHU 75,595 Super User 2024 Season 2 on at
    Problem Item card Picture is deleted when I delete a sales line.
    Hi, I've discussed this before, and I hope the information below can give you some tips.
    Dynamics 365 Business Central: How to add a Factbox for lines/SubPage (Provider Property)
     
    Thanks.
    ZHU
  • Manuel Lozada Profile Picture
    Manuel Lozada 355 on at
    Problem Item card Picture is deleted when I delete a sales line.
    This is the extension:
    and Item picture is system factbox from item card.
     
  • Manuel Lozada Profile Picture
    Manuel Lozada 355 on at
    Problem Item card Picture is deleted when I delete a sales line.
    Hi Renteria,
    Thank you for replay the message.
     
    I have extend Item Picture factbox in sales line, this is base code.  I am  not sure if a data problem.
  • Suggested answer
    VC-29041637-0 Profile Picture
    VC-29041637-0 112 Moderator on at
    Problem Item card Picture is deleted when I delete a sales line.
    The Sales Quote Page doesn't have an 'Item Image' factbox out of the box. This must have been a customization in your system, and it looks like there is a problem with it. Whoever created this customization has to fix it.  
  • gdrenteria Profile Picture
    gdrenteria 12,920 Most Valuable Professional on at
    Problem Item card Picture is deleted when I delete a sales line.
    Hello good evening
    Don't you have any extensions installed that have touched these modules?
    On a Cronus 23.1 Spain I did not replicate this behavior.
    Greetings

Under review

Thank you for your reply! To ensure a great experience for everyone, your content is awaiting approval by our Community Managers. Please check back later.

Helpful resources

Quick Links

Congratulations 2024 Spotlight Honorees!

Kudos to all of our 2024 community stars! 🎉

Meet the Top 10 leaders for December!

Congratulations to our December super stars! 🥳

Get Started Blogging in the Community

Hosted or syndicated blogging is available! ✍️

Leaderboard

#1
André Arnaud de Calavon Profile Picture

André Arnaud de Cal... 291,642 Super User 2024 Season 2

#2
Martin Dráb Profile Picture

Martin Dráb 230,371 Most Valuable Professional

#3
nmaenpaa Profile Picture

nmaenpaa 101,156

Leaderboard

Featured topics

Product updates

Dynamics 365 release plans