Client wants to get their registration keys and download service packs. Now that CustomerSource has been terminated is there any way for them to do that?
Good day,
I just used this link and was able to get our license keys.
mbs2.microsoft.com/.../product_service_summary.aspx
Regards
Rosemary
Thanks Rosemary, any idea who they can contact when their credentials do not work?
Sorry Richard, can't recall having an issue with the MS licenses, but I would check with the partner if there are any issues. There was a third party and they just gave us another, contacted them directly.
I have opened a sales support request on their behalf asking sales operations to send an email with links to them to get credentials reset.
When I logged on and requested the registration keys be emailed to me there would be an auto reply, see below.
For Customers, please follow these instruction:
Customer should logon to CustomerSource using URL dynamics.microsoft.com/.../ to download Dynamics product code.
Note: Customer should have access to CustomerSource to download Dynamics product code.
Your client still needs access to CustomerSource, but Support would be able to advise.
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