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75,848Client wants to get their registration keys and download service packs. Now that CustomerSource has been terminated is there any way for them to do that?
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Client wants to get their registration keys and download service packs. Now that CustomerSource has been terminated is there any way for them to do that?
When I logged on and requested the registration keys be emailed to me there would be an auto reply, see below.
For Customers, please follow these instruction:
Customer should logon to CustomerSource using URL dynamics.microsoft.com/.../ to download Dynamics product code.
Note: Customer should have access to CustomerSource to download Dynamics product code.
Your client still needs access to CustomerSource, but Support would be able to advise.
Regards
Rosemary
I have opened a sales support request on their behalf asking sales operations to send an email with links to them to get credentials reset.
Thanks Rosemary, any idea who they can contact when their credentials do not work?
Good day,
I just used this link and was able to get our license keys.
mbs2.microsoft.com/.../product_service_summary.aspx
Regards
Rosemary
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