Skip to main content

Notifications

Announcements

No record found.

Finance | Project Operations, Human Resources, ...
Unanswered

Logging into CustomerSource

Posted on by 75,730

Client wants to get their registration keys and download service packs. Now that CustomerSource has been terminated is there any way for them to do that?

  • rcr123 Profile Picture
    rcr123 7,986 on at
    RE: Logging into CustomerSource

    When I logged on and requested the registration keys be emailed to me there would be an auto reply, see below.

    For Customers, please follow these instruction:

    Customer should logon to CustomerSource using URL dynamics.microsoft.com/.../ to download Dynamics product code.

    Note: Customer should have access to CustomerSource to download Dynamics product code.

    Your client still needs access to CustomerSource, but Support would be able to advise.

    Regards

    Rosemary

  • Richard Wheeler Profile Picture
    Richard Wheeler 75,730 on at
    RE: Logging into CustomerSource

    I have opened a sales support request on their behalf asking sales operations to send an email with links to them to get credentials reset.

  • rcr123 Profile Picture
    rcr123 7,986 on at
    RE: Logging into CustomerSource

    Sorry Richard, can't recall having an issue with the MS licenses, but I would check with the partner if there are any issues. There was a third party and they just gave us another, contacted them directly.

    Regards

  • Richard Wheeler Profile Picture
    Richard Wheeler 75,730 on at
    RE: Logging into CustomerSource

    Thanks Rosemary, any idea who they can contact when their credentials do not work?

  • rcr123 Profile Picture
    rcr123 7,986 on at
    RE: Logging into CustomerSource

    Good day,

    I just used this link and was able to get our license keys.

    mbs2.microsoft.com/.../product_service_summary.aspx

    Regards

    Rosemary

Under review

Thank you for your reply! To ensure a great experience for everyone, your content is awaiting approval by our Community Managers. Please check back later.

Helpful resources

Quick Links

December Spotlight Star - Muhammad Affan

Congratulations to a top community star!

Top 10 leaders for November!

Congratulations to our November super stars!

Tips for Writing Effective Suggested Answers

Best practices for providing successful forum answers ✍️

Leaderboard

#1
André Arnaud de Calavon Profile Picture

André Arnaud de Cal... 291,280 Super User 2024 Season 2

#2
Martin Dráb Profile Picture

Martin Dráb 230,235 Most Valuable Professional

#3
nmaenpaa Profile Picture

nmaenpaa 101,156

Leaderboard

Product updates

Dynamics 365 release plans