Client wants to get their registration keys and download service packs. Now that CustomerSource has been terminated is there any way for them to do that?
Client wants to get their registration keys and download service packs. Now that CustomerSource has been terminated is there any way for them to do that?
When I logged on and requested the registration keys be emailed to me there would be an auto reply, see below.
For Customers, please follow these instruction:
Customer should logon to CustomerSource using URL dynamics.microsoft.com/.../ to download Dynamics product code.
Note: Customer should have access to CustomerSource to download Dynamics product code.
Your client still needs access to CustomerSource, but Support would be able to advise.
Regards
Rosemary
I have opened a sales support request on their behalf asking sales operations to send an email with links to them to get credentials reset.
Sorry Richard, can't recall having an issue with the MS licenses, but I would check with the partner if there are any issues. There was a third party and they just gave us another, contacted them directly.
Regards
Thanks Rosemary, any idea who they can contact when their credentials do not work?
Good day,
I just used this link and was able to get our license keys.
mbs2.microsoft.com/.../product_service_summary.aspx
Regards
Rosemary
Stay up to date on forum activity by subscribing. You can also customize your in-app and email Notification settings across all subscriptions.
André Arnaud de Cal... 291,280 Super User 2024 Season 2
Martin Dráb 230,235 Most Valuable Professional
nmaenpaa 101,156