Hi, I am wondering CRUD operations through web api or plugin which is better, it looks like it needs a customized web api service for necessary web api CRUD operations.
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Hi,
You can do the CRUD operations through Web API.
See : scaleablesolutions.com/crud-operations-using-microsoft-dynamic-crm-web-api
Hope this helps.
You can make use of CRM Rest Builder.
That will give you generated code which you can directly use.
how to create customized api action?
If you need to do CRUD operations from the form (client side), then you can use Web API.
Plugin would kick start for any of the SDK messages, for a particular entity. So, if you want to execute the plugin code, before or after these messages' core operation, then you can use Plugin.
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